Caleb Harper
Sherwood,AR
Summary
Results-driven Sales Associate with expertise in lumber sales, customer service, and inventory management. Skilled in enhancing operational efficiency and maintaining inventory accuracy while addressing customer needs. Completed coursework in Construction Management, providing a solid foundation in construction practices at University of Arkansas at Little Rock. Experienced in lifeguard management, demonstrating leadership and a commitment to safety and team development.
Overview
6
6
years of professional experience
Work History
Plumbing/Lumber Sales Associate
Home Depot
North Little Rock, Arkansas
07.2024 - Current
- Delivered expert product knowledge and advice on lumber types, grades, and sizes, helping customers make informed purchasing decisions.
- Provided expert advice on lumber properties and appropriate usage to customers.
- Assisted customers with lumber selection and addressed product inquiries.
- Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
- Ensured accurate inventory levels for lumber and building materials, facilitating timely restocking and customer satisfaction.
- Tracked inventory levels using computer systems.
- Inspected incoming shipments for damage or defects prior to stocking shelves.
- Coordinated with team members to streamline store operations, contributing to a smoother workflow.
- Trained new associates on lumber sales techniques and customer service standards.
- Resolved customer complaints in a timely manner.
Lifeguard Manager
City of Sherwood
Sherwood, Arkansas
07.2022 - 07.2024
- Managed the daily operations of a lifeguard team, including scheduling shifts, assigning duties and monitoring performance.
- Supervised lifeguard staff during shifts to ensure safety protocols were followed.
- Developed and implemented training programs for new lifeguards and seasonal staff.
- Conducted regular safety drills and emergency response training for all personnel.
- Instructed team on pool and deck safety protocols during training sessions.
- Monitored pool area activities on a daily basis to ensure proper use of equipment and adherence to rules and regulations.
- Monitored pool facilities to maintain cleanliness, safety, and operational standards.
- Scheduled staff shifts to ensure adequate coverage during peak hours and events.
- Evaluated staff performance regularly to provide constructive feedback and support growth.
- Tested lifeguards' skillsets using scenario simulations.
- Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
- Ensured that all necessary supplies such as first aid kits were fully stocked at all times during operational hours.
- Supervised maintenance tasks such as cleaning filters, testing chemicals and inspecting equipment for signs of wear or damage.
- Compiled incident reports detailing any accidents or injuries occurring within the facility in accordance with legal requirements.
- Investigated customer complaints regarding safety violations or any other incidents reported by patrons or staff members.
- Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
- Collaborated with local organizations to promote aquatic safety and community programs.
- Addressed patron concerns and provided exceptional customer service at all times.
- Performed regular inspections of pool facilities to identify potential hazards or areas of improvement in terms of safety standards.
Lifeguard
City of Sherwood
Sherwood, Arkansas
07.2020 - 07.2022
- Monitored swimmers to ensure safety in the pool area.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Enforced water safety rules and regulations consistently.
- Executed emergency rescues, ensuring prompt and effective response to critical situations.
- Administered first aid and emergency response when needed.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Used training and medical supplies to examine injured people and administer first aid.
- Conducted regular safety drills to prepare for emergencies.
- Educated patrons on swimming techniques and safety practices, enhancing overall safety awareness.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Provided assistance to swimmers of varying skill levels.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Participated in monthly training courses, reinforcing skills and knowledge in water rescue techniques.
- Performed regular cleaning and maintenance of pool equipment.
- Monitored pool activities to ensure safety of all patrons.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Assisted in organizing community swim events and programs.
- Provided excellent customer service to enhance visitor experience.
- Filled out incident and accident reports and submitted to supervisor.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, AR05-2024
Skills
- Product knowledge
- Building materials knowledge
- Lumber sourcing
- Sales techniques
- Sales training
- Inventory management
- Equipment operation
- Time management
- Customer service
- Effective communication
- Active listening
- Decision-making
- Safety and cleanliness standards
Timeline
Plumbing/Lumber Sales Associate
Home Depot
07.2024 - Current
Lifeguard Manager
City of Sherwood
07.2022 - 07.2024
Lifeguard
City of Sherwood
07.2020 - 07.2022
High School Diploma -
Sylvan Hills High School