Open To Work
Trevor Webster
Trussville
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteSummary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Legal Deposition Videographer/ Trial Support
Birmingham Reporting Service
Birmingham
10.2019 - Current
- Captured high-quality video recordings during legal depositions to ensure comprehensive documentation.
- Edited and synchronized video files for use in legal proceedings.
- Provided technical assistance to court reporters and attorneys throughout deposition sessions.
- Maintained professional relationships with clients, attorneys, and case personnel.
- Communicated effectively with clients to address concerns and clarify instructions.
- Assisted with playback of recordings during trial proceedings as required.
- Converted scanned documents into digital format for efficient access.
AppleCare Advisor
Apple, Inc.
Tuscaloosa
08.2017 - 05.2018
- Resolved customer inquiries by diagnosing and troubleshooting Apple device issues.
- Engaged customers with empathy and active listening to foster positive interactions and enhance customer satisfaction.
- Educated customers on product features and software updates to enhance user experience.
- Maintained up-to-date knowledge of Apple products through continuous learning to provide informed support.
- Provided timely solutions to customer inquiries through effective research.
- Collaborated with departments to efficiently resolve complex customer issues.
- Documented customer interactions in internal systems to ensure accurate and accessible records.
- Delivered instructions on using specific software applications installed on Apple devices.
Education
High School Diploma -
Skills
- Trial support coordination
- Document management
- Technical support
- Client management
- Time management
- Effective communication
Timeline
Legal Deposition Videographer/ Trial Support - Birmingham Reporting Service
10.2019 - Current
AppleCare Advisor - Apple, Inc.
08.2017 - 05.2018
Moody High School - High School Diploma,