Trevor West
Oxnard,CA
Summary
Dynamic and customer-focused crew member with extensive experience at Moqueca Brazilian, excelling in guest engagement, teamwork and suggestive selling. Proven ability to prioritize tasks and maintain a well-stocked environment, ensuring exceptional service during high-volume times. Skilled in POS operation and cash handling, fostering strong relationships with patrons to enhance their experience.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Moqueca Brazillian
08.2022 - Current
- Bussed and reset tables to keep the dining room and work areas clean.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Bartender
Yardhouse
05.2023 - 01.2025
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender/Server
DLS Events
01.2020 - 01.2025
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA05-2027
Certificate - Editing
University of California, Los Angeles
Los Angeles, CA06-2022
Associate of Arts -
Moorpark College
Moorpark, CA05-2017
Skills
- Task prioritization
- Hospitality service expertise
- Supply restocking
- Item promotion
- Professional appearance
- Sales techniques
- Suggestive selling
- Liquor, wine, and food service
- Point of sale operation
- Guest engagement
- Customer service
- Cash handling
- Food sales and promotion
- Team collaboration
Affiliations
California State University Channel Islands
Timeline
Bartender
Yardhouse
05.2023 - 01.2025
Server/Bartender
Moqueca Brazillian
08.2022 - Current
Bartender/Server
DLS Events
01.2020 - 01.2025
Bachelor of Arts - Psychology
California State University, Channel Islands
Certificate - Editing
University of California, Los Angeles
Associate of Arts -
Moorpark College