Trevor Else
Roseville,MN
Summary
Dynamic professional with a proven track record at Enterprise Mobility, excelling in client relationship management and team development. Achieved consistent sales targets through effective strategies and enhanced customer satisfaction. Strong interpersonal skills complemented by operational efficiency drive success in fostering client retention and business growth.
Overview
2
2
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
09.2025 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Established performance goals for the sales team, regularly monitoring progress and providing constructive feedback for improvement.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Management Assistant
Enterprise Mobility
04.2025 - 09.2025
- Oversaw training and onboarding process for all newly hired employees.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Developed strong relationships with clients for repeat business, leading to a consistently high client retention rate.
- Increased sales revenue by identifying and pursuing new business opportunities in the target market.
Management Trainee
Enterprise Mobility
07.2024 - 04.2025
- Gained knowledge of company policies, protocols and processes.
- Improved management skills by participating in rigorous training programs and workshops.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Handled day-to-day customer or client questions via telephone or email.
Shop Assistant
Sleister Music
06.2023 - 07.2024
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
Master of Music - Music Performance
Michigan State University
East Lansing, MI05-2023
Bachelor of Music - Music Performance
University of Northern Iowa
Cedar Falls, IA05-2020
Skills
- Account retention
- Operational efficiency
- Client relationship management
- Team development
- Sales expertise
- Strong interpersonal skills
Timeline
Assistant Branch Manager
Enterprise Mobility
09.2025 - Current
Management Assistant
Enterprise Mobility
04.2025 - 09.2025
Management Trainee
Enterprise Mobility
07.2024 - 04.2025
Shop Assistant
Sleister Music
06.2023 - 07.2024
Master of Music - Music Performance
Michigan State University
Bachelor of Music - Music Performance
University of Northern Iowa