Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trey Andrews

3613 Alston Chapel Rd,NC

Summary

Driven Installation Specialist with a proven track record at Dominion Energy, adept in power tool operation and exceptional customer service. Excelled in enhancing safety standards and customer satisfaction, significantly reducing service call-backs. Skilled in workload prioritization, seamlessly managing multiple projects to exceed deadlines. Trained peers in best practices, ensuring high-quality installations across teams.

Overview

11
11
years of professional experience

Work History

Installation Specialist I

Dominion Energy
01.2015 - Current
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Used hand tools, power drills, multi-meters and watt meters.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Improved safety standards by regularly inspecting and maintaining tools and equipment used during installations.
  • Developed customized solutions for clients with unique requirements, resulting in increased customer loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate installation services.
  • Consistently met or exceeded project deadlines while maintaining high-quality workmanship standards.
  • Contributed to a positive work environment through proactive problem-solving and collaboration with colleagues.
  • Successfully managed multiple simultaneous projects through effective task prioritization and resource allocation.
  • Utilized technical expertise to quickly diagnose issues during installations, preventing delays in project completion times.
  • Reduced service call-backs by performing thorough system checks after installations.
  • Trained new team members on proper installation techniques, ensuring consistent quality across the board.

Gutter/chimney Tech

Chimney Plus Gutter Solutions
06.2013 - 06.2015
  • Repaired chimney liners
  • Cleaned chimneys
  • Install gutters and downspouts

Education

Northwood High School
Pittsboro, NC

Skills

  • Power Tool Operation
  • Hand-tool proficiency
  • Customer Service
  • Health and safety
  • Safety standards
  • Workload prioritization

Timeline

Installation Specialist I

Dominion Energy
01.2015 - Current

Gutter/chimney Tech

Chimney Plus Gutter Solutions
06.2013 - 06.2015

Northwood High School
Trey Andrews