Trey Cooper
Palm Bay,FL
Summary
Skilled Warehouse Forklift Operator with background operating heavy machinery to move loads. Talented at unloading and loading goods, transporting in warehouse and keeping activity logs. Alert when monitoring and checking vehicles and equipment for possible issues. Skilled in electric and propane forklift operation.
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
ACC Coach
Wal-Mart Supercenter
Melbourne , FL
03.2023 - Current
- Maintained a clean working environment at all times.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Performed drive ability tests on vehicles after repairs were completed.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Conducted scheduled maintenance services such as oil changes and filter replacements.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Monitored shop equipment to maintain safe working condition.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Executed and created strategic sales plans to expand customer base and extend global reach.
Account Sales Manager
Pepsi Cola Bottling
Melbourne, FL
06.2020 - 03.2023
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Answered customers' questions about product prices, availability, uses and credit terms.
- Managed accounts to ensure customer satisfaction and account retention.
- Delivered exceptional account service to strengthen customer loyalty.
- Monitored stock levels and placed replenishment orders when necessary.
- Stacked products on pallets or shelves in accordance with company guidelines.
- Ensured that shipments were properly labeled and tracked for accurate delivery times.
Warehouse Forklift Operator
Legacy
Oswego, IL
03.2019 - 06.2020
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Used handheld scanners for warehouse management system compliance.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
Education
Some College (No Degree) - Business
Eastern Florida State College
Palm Bay, FLSkills
- Equipment Management
- Facility Maintenance
- Performance Evaluation
- Operations Management
- Scheduling
- Product Knowledge
- Proofreading
- One Call Resolution
Timeline
ACC Coach
Wal-Mart Supercenter
03.2023 - Current
Account Sales Manager
Pepsi Cola Bottling
06.2020 - 03.2023
Warehouse Forklift Operator
Legacy
03.2019 - 06.2020
Some College (No Degree) - Business
Eastern Florida State College
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