Summary
Overview
Work History
Education
Skills
Timeline
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Trey Davis

Spanish Fork,Utah

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Currently studying for CompTIA A+ certification.


Overview

6
6
years of professional experience

Work History

Roofing Consultant

FBC Roofing
07.2022 - Current
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Listened to customers to understand needs and put together optimal solutions.
  • Finalized paperwork for sales and service policies to lock in new customers.
  • Sold Roof Restoration door-to-door in residential neighborhoods using persuasive marketing and sales tactics.
  • Applied knowledge of consultative and relationship-driven sales techniques to drive new business opportunities with clients.
  • Upsold product accessories and warranties to bolster revenues on each sale.

Senior Retail Sales Consultant

Prime Communications AT&T
02.2017 - 06.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Used product knowledge to suggest items to match client needs.
  • Cross-sold products to boost overall sales purchases.
  • Utilized strong customer service skills to meet and exceed sales goals 110%.

Education

High School Diploma -

Maple Mountain High School
Spanish Fork, UT
05.2013

Skills

  • Customer Service
  • Attention to Detail
  • Time Management
  • Complex Problem Solving
  • Critical Thinking
  • Problem-Solving
  • Verbal and Written Communication
  • Display Setup

Timeline

Roofing Consultant

FBC Roofing
07.2022 - Current

Senior Retail Sales Consultant

Prime Communications AT&T
02.2017 - 06.2022

High School Diploma -

Maple Mountain High School

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