Trey Donfield
Southborough,MA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and providing exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Westborough, MA
05.2022 - 08.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
Education
Bachelor of Arts - Economics
St. Lawrence University
Canton, NY05-2028
High School Diploma -
Saint John's High School
Shrewsbury, MA05-2024
Skills
- Teamwork and Collaboration
- Flexible and Adaptable
- Organizational Skills
- Active Listening
- Basic Math
- Training & Development
- Critical Thinking
Languages
Spanish
Limited
Affiliations
- Actively learning to increase knowledge of the Spanish language, as well as Spanish and Latin cultures.
- Interest in personal health and fitness in organized athletics, and individual practice.
- Volunteering and outreach in local communities.
Accomplishments
- Jersey Mike's Subs - Team Player Award: Awarded to an employee for their consistent willingness to help whenever, and wherever possible, for working hard, and for guiding newer employees in learning how to complete their tasks. Received Twice
- Saint John's High School Varsity Wrestling Team - Rookie of the Year Award: Awarded to a First-year wrestler for his contributions to the team by winning matches and positively adding to the team culture.
- Saint John's High School Varsity Wrestling Team - Iron Man Award: Awarded to wrestlers for their dedication to the sport by attending each practice without fail.
- National Honor Society
Timeline
Shift Leader
Jersey Mike's Subs
05.2022 - 08.2024
Bachelor of Arts - Economics
St. Lawrence University
High School Diploma -
Saint John's High School
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