EMS operations leader and U.S. Marine Corps veteran with a track record of managing distributed clinical teams, overseeing staffing and operational readiness across multiple sites, and serving as primary liaison between field staff, clients, and leadership. Skilled at leading under pressure, resolving field issues in real time, and maintaining compliance, documentation, and resource accuracy in fast-paced, multi-site operations.
Work History
Operations Manager
1 Year 5 Months
New Era Medical | 03.2025 - Current
Managed clinical staff of 18, overseeing onboarding and training initiatives to enhance staffing readiness and ensure compliance.
Oversee medical inventory management, ensuring accurate tracking, reconciliation, and resource availability across the practice.
Direct IV infusion and regenerative therapy programs, tracking each patient's care progression across the full duration of treatment.
Acted as primary liaison among clinical staff, patients, and leadership, addressing operational and staffing needs effectively.
Team Lead - EMT
6 Months
Novir | 09.2024 - 03.2025
Led 3-5 person clinical teams delivering mobile services across multi-site senior living communities, overseeing daily readiness, workflow, and staffing.
Acted as onsite liaison, resolving operational issues and supporting clinicians throughout each deployment.
Managed >$50,000 in medical inventory; maintained accurate records and daily operational reporting.
Clinical Support Staff - EMT
1 Year
University of Minnesota Physicians | 03.2023 - 03.2024
Served as Safety Officer, leading emergency preparedness and clinical readiness for the UMP Heart Clinic.
Coordinated clinical and administrative teams to enhance patient flow and streamline daily operations, effectively managing emergent situations with composure and sound judgment.
Assessed and monitored patients' vitals, past medical history, and present symptoms during their cardiology visit.
Assistant Center Operations Director
1 Year
Concentra | 03.2022 - 03.2023
Managed daily operations for high-volume occupational health center, serving as primary liaison for 100+ employer clients across Twin Cities, ensuring effective communication and service delivery.
Oversaw clinic readiness, supply and resource management, documentation, and operational compliance, directing workplace injury cases from treatment through return-to-work process.
EMT-B Contractor - Operation Allies Welcome
7 Months
Loyal Source Government Services | 08.2021 - 03.2022
Deployed on a federal humanitarian mission supporting ~14,000 Afghan refugees, coordinating patient care and infectious-disease response in a high-volume, rapidly changing environment.
EMT-B Contractor - COVID-19 Emergency Response
4 Months
RVT Solutions | 03.2021 - 07.2021
Supported ER and ICU operations during peak COVID-19 response at a high-acuity NYC hospital, managing competing priorities under exceptional pressure as an independent contractor.
Administered emergency care to patients in various settings, ensuring rapid response and effective treatment.
EMT / Ambulance Driver
7 Months
Sac County Ambulance | 08.2020 - 03.2021
Delivered 911-dispatched BLS and prehospital care, coordinating with dispatch, EMS crews, and hospital teams to maintain continuity of care.
Infantry Rifleman
4 Years
United States Marine Corps | 08.2016 - 08.2020
Built leadership, operational discipline, and decision-making under pressure over four years of service, including humanitarian disaster-response operations and oversea deployments.
Education
Certificate - Emergency Medical Technician
Des Moines Area Community College | Ankeny, IA | 01-2021
High School Diploma
Mayfield Jr/Sr High School | Mayfield, NY | 01-2016
Skills
EMS & Clinical Operations
HIPAA compliance
Staffing Oversight & Operational Readiness
Resource & Inventory Tracking
Multi-Site / Remote Team Management
Team Leadership & Accountability
Operational Compliance
Operational Risk Management & Strategy
Problem-solving
Employee communication
Certification
BLS Certification
EMT-B (2021-2025)
NREMT (2021-2025)
American Red Cross CPR & First Aid Instructor (2022-present)
Timeline
Operations Manager
New Era Medical
03.2025 - CurrentRead More
Team Lead - EMT
Novir
09.2024 - 03.2025Read More
Clinical Support Staff - EMT
University of Minnesota Physicians
03.2023 - 03.2024Read More
Assistant Center Operations Director
Concentra
03.2022 - 03.2023Read More
EMT-B Contractor - Operation Allies Welcome
Loyal Source Government Services
08.2021 - 03.2022Read More
EMT-B Contractor - COVID-19 Emergency Response
RVT Solutions
03.2021 - 07.2021Read More
EMT / Ambulance Driver
Sac County Ambulance
08.2020 - 03.2021Read More
Infantry Rifleman
United States Marine Corps
08.2016 - 08.2020Read More
Mayfield Jr/Sr High School
High School Diploma
Read More
Des Moines Area Community College
Certificate from Emergency Medical Technician
Read More
Awards
Presidential Volunteer Service Award (2020), Humanitarian Relief Ribbon (2017)