Motivated individual with engaging personality and a flexible approach. Upbeat, friendly and anticipating customer needs to facilitate efficient experiences with any task placed in front of him.
Overview
7
7
years of professional experience
Work History
Server
36 Restaurant And Bar
05.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender
Olive Garden Restaurant
07.2017 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Bachelor of Science - Public Relations And Organizational Communication
Southeast Missouri State University
Cape Girardeau, MO
12.2016
Skills
Team collaboration
Guest Relations Management
Problem-solving
Time management
Stress management
Adaptability
Sales Techniques
Organization
Interests
Investing
Real Estate
Entreutranership
Timeline
Server
36 Restaurant And Bar
05.2023 - Current
Bartender
Olive Garden Restaurant
07.2017 - Current
Bachelor of Science - Public Relations And Organizational Communication
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone