Trey Piedmonte
Chicago,IL
Summary
Dynamic, customer-focused restaurant professional with over four years of experience in fine dining, high-volume service, and large-scale events. Expertise in delivering elevated tableside service, complemented by strong wine and beverage knowledge, ensures an engaging and memorable guest experience. Proven ability in suggestive selling and conflict resolution, adept at managing high-volume, multi-course service in sophisticated environments. Committed to enhancing guest satisfaction while maintaining operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fine-Dining Server
Apache Trout Grill
Traverse City, Mi
04.2024 - 08.2025
- Delivered personalized service to high-net worth clients in a high-volume, past-paced environment, strengthening satisfaction and repeat business.
- Processed $2000+ per shift in customer payments with high accuracy, reinforcing revenue integrity and cash-control procedures.
- Drove a 20% increase in my 4+ table sections’ sales by proactively upselling menu items and tailoring recommendations to guest preferences.
- Increased restaurant review ratings by resolving service issues quickly, discreetly and anticipating client needs.
- Full-Time
Large Event Caterer
Gabe’s Old Fashioned Foods
Traverse City, Mi
08.2023 - 08.2025
- Managed simultaneous responsibilities (serving, clearing, food preparation, handing guest requests) to effectively support volumes of 50-150 customers at high-stakes events.
- Streamlined warehouse/prep kitchen operations so equipment and ingredients were pre-packed by event, enabling fast, error-free setup and breakdown with no service delays.
- Achieved project milestones (setup, appetizers, main course, dessert, late-night snack) while meeting strict timelines for speeches, toasts, and reception.
- Part-Time
Server
Olive Garden
Traverse City, Mi
12.2023 - 04.2024
- Delivered prompt, courteous service to a high-traffic section.
- Worked closely with kitchen staff to ensure accuracy and efficiency.
- Maintained professionalism and upsold menu items to guests.
- Part-Time
Server
PacifiCoast
Traverse City, Mi
05.2022 - 10.2023
- Served food and beverages in a high-volume bar and restaurant setting.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Full-Time
Server / Bartender
Roasted Café
Traverse City, Mi
01.2022 - 05.2022
- Family owned establishment, completed any/all duties when needed.
- Prepared espresso drinks, cocktails, and menu items with attention to detail.
- Served guests while maintaining a clean and organized café environment.
- Supported back of house operations during peak hours.
- Full-Time
Education
Bachelor of Science - Finance
DePaul University
Chicago, IL06-2027
Skills
- POS system operations
- Strong communication skills
- Detail-oriented
- Exceptional customer service
Certification
- ILCC Bassett Alcohol Server Certificate
- IDPH Food Handler Certificate
Timeline
Fine-Dining Server
Apache Trout Grill
04.2024 - 08.2025
Server
Olive Garden
12.2023 - 04.2024
Large Event Caterer
Gabe’s Old Fashioned Foods
08.2023 - 08.2025
Server
PacifiCoast
05.2022 - 10.2023
Server / Bartender
Roasted Café
01.2022 - 05.2022
Bachelor of Science - Finance
DePaul University