Trey Uttecht

• Technical assistance to customers by performing question/problem diagnosis and guiding users through step-by-step solutions.
• Provide support for PC Hardware and Software, Printers, Phones and Microsoft 365.
• Experience with Windows operating systems including patching and updates, active directory and backup software.
• Work closely with team members to resolve complex technical issues and improve internal processes.
• Configure/repair laptops and desktops for clients.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Paid co- op experience

• Participated in workshops and presentations related to projects and applications used to gain knowledge.
• Completing internship in IT consulting.

• Utilized Python to develop a packet capture analysis tool that parsed through ICMP Echo Request and Echo Reply packets to determine the data size of each packet; compute the correct RTT of the packet; the Echo Request throughput/goodput, the average reply delay; and the average number of hops per Echo Request.
• Collaborated closely with project group members.
• Helped spot and debug any errors before assignment deadlines.

• Utilized Shell Script to develop an Application Performance Monitoring Tool with that tracked the CPU and memory utilization, RX and TX data rates and the hard disk writes utilization of a Linux system.
• Maintained productive, efficient approach to all tasks.
  Actively listen to group members and respect their ideas to improve the success of the project.
• Maintained open communication by presenting regular updates on project status to group members.

• Skilled at working independently and collaboratively in team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

• Detailed safety rules and procedures regarding activities to customers and guests.
• Communicated with parents about campers' activities and reported concerns and suggestions to supervisor

• Developed and maintained courteous and effective working relationships.
• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, and enforcing rules and safety policies during the pandemic.

• Managed Windows 10 and Windows Server VMs and completed networking quizzes
• Learned all required tasks quickly to maximize performance.
• Only team in Vermont to place Platinum (highest rating)
  Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with team members.

Minor: Criminal Justice

CIT Focuses: Database Management and Cybersecurity

• Relevant Coursework: Intro to Computing Security; SoftwareDev & ProbSolv_1; Programming for InfoSec; System Admin; Principles of Web Application Security;Reverse Engineering Fundamentals
  Skills
• Extracurricular Activities: Esports Team (Captain)

• GPA: 3.674
• Elected Captain of Cross Country Team 2019
• National Honor Society Member
• Member of Cybersecurity Club
• Varsity letter in Cross County, Alpine Skiing, Nordic Skiing, Track and Field
• Completed AP course in: Computer Science Principles, Computer Science A, Environmental Science, Physics

• Cybersecurity Fundamentals Developed and implemented cryptography strategies
• Summer Course