Treykia Cohen
Humble
Summary
Dedicated team leader with proven success in enhancing customer satisfaction and loyalty. Expertise in teamwork, problem-solving, and maintaining high food safety standards.
Overview
5
5
years of professional experience
Work History
Team Leader
Chicken Express
Houston, TX
03.2018 - 12.2019
- Led team in daily operations, ensuring efficient service delivery and adherence to food safety standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Crew Member
Jack in the Box
Houston, TX
05.2016 - 10.2017
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently to prepare food items according to quality standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Assisted in training new crew members on operational procedures and customer service best practices.
Team Leader
Burger King
Humble, TX
07.2014 - 12.2015
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members to enhance service quality and efficiency.
- Implemented process improvements, reducing wait times during peak hours.
- Managed inventory levels, optimizing stock to meet customer demands.
Education
High School Diploma -
Klien Forest High School
Houston, TX05-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
Chicken Express
03.2018 - 12.2019
Crew Member
Jack in the Box
05.2016 - 10.2017
Team Leader
Burger King
07.2014 - 12.2015
High School Diploma -
Klien Forest High School