Treylon James

• Provided sales and customer service assistance to walk-in traffic.
• Followed up with existing customers to provide additional support and address concerns when issues or complaints arise.
• Cold called customers to have another form of business
• Evaluated every customer purchase requirements and recommended best-fit company offerings.
• Maintaining consistent sales with focus on customer service that allowed to have loyal customer based.
• Working internet leads, providing great follow up skills.
• Answer customer questions regarding product, pricing and availability.
• Responding to online leads/inquires right away to have greater chance of reaching/ touching customer.

- Strengthens chance of setting the appointment

• Using my product knowledge to set myself apart from others.
• Creating comfortable and safe atmosphere for customer so that, they will feel safe.
• Going above and beyond to make customer happy, pleased, smile, excited, grateful and lastly provided them truly exceptional experience. Based on treatment and experience.

• Monitored team performance and provided constructive feedback to increase productivity.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and come up with ways to strengthen their skill sets based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Assist customers with their daily shopping needs
• Assist with replenishing store goods/merchandise
• Assist with maintaining store cleanliness
• Helping colleagues/staff complete day to day tasks
• Fulfilling roles in other departments to store running efficiently
• Assisting store getting ready for audits from corporate
• Pricing and re-pricing goods
• Coaching's with staff
• Handling upset customers and figuring out ways to understand their needs. To try to satisfy customer.