Krishawn Celestin
Sales Associate
Houma,LA
Summary
I'm an outgoing individual with quick learning capabilities. Being a mom of 2, I'm super driven and motivated to handling my responsibilities at work and home. I'm experienced in dealing with the public and making everyone feel comfortable and welcomed in the environment.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Prime Communications AT&T
Houma, LA
01.2019 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Stayed knowledgeable on latest phones, tablets, and home services innovations through continuous training.
- Booking appointments to have one-on-one time slots with sales and device set ups
Cashier
Mr. Po-boy West
Houma, LA
11.2017 - 01.2019
- Resolved customer complaints independently or with aid of supervisor.
- Made change and issued receipts or tickets to customers for each transaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Counted till at beginning of shift to confirm correct starting total.
- Maintained current knowledge of pre-check and cashiering procedures.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol.
Education
No Degree - General Studies
Nicholls State University
Thibodaux, LANo Degree - General Studies
L.E. Fletcher Technical Community College
Schriever, LAHigh School Diploma -
Ellender Memorial High School
Houma, LA05.2015
Skills
- Credit and Debt Card Processing
- Maintaining Clean Work Areas
- Product and Service Knowledge
- Providing Feedback
- Customer Traffic Management
- Persuasive Negotiations
- Cash Control
- Suggestive Selling
- Mobility Devices
- Appointment Booking
Timeline
Sales Consultant
Prime Communications AT&T
01.2019 - Current
Cashier
Mr. Po-boy West
11.2017 - 01.2019
No Degree - General Studies
Nicholls State University
No Degree - General Studies
L.E. Fletcher Technical Community College
High School Diploma -
Ellender Memorial High School
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