Summary
Overview
Work History
Education
Skills
Timeline
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Treyton Tabb

Raleigh,NC

Summary

Dedicated Retail Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Sales and Leasing Consultant

Johnson Lexus of Raleigh
10.2024 - Current
  • Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Used consultative sales approach to understand and meet customer needs.

Sales Consultant

Autopark Honda
11.2022 - 09.2024
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maintained organized, presentable merchandise to drive continuous sales.

Sales Associate

Spartan Direct
06.2022 - 11.2022

My job was to bring customers to Spectrum. I sold Spectrum internet, tv, cell phones, and home phones. We only sold in authorized walmart stores.

Hardworking Produce Clerk/Customer Service Associate

Sam's Club
01.2022 - 06.2022
  • With great customer service skills
  • Successful at building attractive displays and keeping all types of fruits, vegetables, and related goods fresh for customers
  • Always ready to help team members and customers
  • Product rotation Stock replenishment Cleanliness and sanitation
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Customer Service Manager

Carolina Auto Spa
03.2019 - 06.2020
  • Used cleaning, protective, and restorative agents to maintain and enhance vehicle appearance
  • Cleaned center console, dash, vents, instrument cluster, and trunk area
  • Inspected each vehicle to verify quality of service and adherence to cosmetic standards
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Customer Service Representative/Cashier

Food Lion
06.2017 - 08.2018
  • Engaged with customers while completing cash register transactions
  • Maintained clean, organized, and well-stocked checkout areas
  • Provided information to customers on products or services
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Diploma -

Garner High School
Garner, NC
06.2019

Skills

  • Efficient and Detail-Oriented
  • De-escalation Techniques
  • Responding to Difficult Customers
  • Upselling Products and Services
  • Issue and Complaint Resolution
  • Building Customer Trust and Loyalty
  • Time Management

Timeline

Sales and Leasing Consultant

Johnson Lexus of Raleigh
10.2024 - Current

Sales Consultant

Autopark Honda
11.2022 - 09.2024

Sales Associate

Spartan Direct
06.2022 - 11.2022

Hardworking Produce Clerk/Customer Service Associate

Sam's Club
01.2022 - 06.2022

Customer Service Manager

Carolina Auto Spa
03.2019 - 06.2020

Customer Service Representative/Cashier

Food Lion
06.2017 - 08.2018

Diploma -

Garner High School
Treyton Tabb