I am an experienced, knowledgeable, and well-spoken young man who strives to positively impact my working environments, as well as myself. I truly believe in work and professional dedication as it is the only solution to a successful substantial career and lifestyle.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
TREYVEON BURNETT
Tennessee State University
Nashville, TN
08.2021 - Current
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated with others to discuss new opportunities.
Security/Event Coordinator
Nissan Stadium
Nashville, TN
08.2021 - 11.2023
Conducted security assessments and identified areas of vulnerability.
property ambassador
Interacted with law enforcement agencies when necessary to coordinate investigations into criminal activity at the site.
Participated in weekly meetings with management team to discuss any security concerns or updates.
Supervised property entrances and exits and monitored employee safety.
Delivery Driver
Edible Arrangements
Nashville, TN
12.2022 - 11.2023
Developed and implemented comprehensive digital marketing campaigns to increase brand visibility, generate leads, and drive sales
Managed budgeting processes for digital marketing campaigns, ensuring cost-effectiveness while meeting objectives
Generated reports on performance metrics such as website traffic, conversion rates, ROI., using analytical tools
Established relationships with influencers to expand reach across multiple platforms including YouTube, Instagram, and Twitter
Analyzed customer data from a variety of sources including surveys, focus groups, and online reviews to inform product development decisions
Created engaging content for websites that is optimized for both desktop and mobile devices
Conducted research on industry trends to identify new opportunities in the market and update existing strategies accordingly
Initiated market research studies, and analyzed findings.
Hotel Security/Front Desk Agent
Rennaisance Marriot Hotel Downtown
Nashville, TN
08.2021 - 10.2023
luxury Hospitality Industry success
continuous verbal and physical labor
heavy multitask working
advanced knowledge of establishments
Assisted guests with their luggage, providing assistance to the guest room or other areas of the hotel as requested.
Greeted guests in a friendly and professional manner.
Resolved customer complaints promptly and courteously.
Ensured that all safety regulations were followed according to company standards.
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Server/Hospitality Team Member
Central Bbq
Memphis, TN
06.2018 - 07.2021
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Houston Highschool
Germantown, TN
05.2021
Bachelor of Arts - Design Marketing Communications
Tennessee State University
Nashville, TN
08.2021 - 05.2026
Skills
Project management experience
Team collaboration
Data Analysis
Business Correspondence
Content Creation
Administrative Support
Sales Techniques
Competitive Analysis
Data Analytics
Customer Engagement
Social Media Marketing
Presentation Development
Sales Development
Interpersonal Communication
Microsoft Word
Written Communication
Time Management
Cultural Awareness
Calm Under Pressure
Leadership
Flexible and Adaptable
Organization and Time Management
Certification
Certified Authorized Contractor
Affiliations
High School track & field state finalist
High School football state finalist
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
National Technical Honors Society
Timeline
Delivery Driver
Edible Arrangements
12.2022 - 11.2023
Security/Event Coordinator
Nissan Stadium
08.2021 - 11.2023
Hotel Security/Front Desk Agent
Rennaisance Marriot Hotel Downtown
08.2021 - 10.2023
Bachelor of Arts - Design Marketing Communications
Agricultural and Environmental Research Technician at Tennessee State UniversityAgricultural and Environmental Research Technician at Tennessee State University
Graduate Teaching Assistant at Middle Tennessee State University Exercise Physiology DepartmentGraduate Teaching Assistant at Middle Tennessee State University Exercise Physiology Department