Committed job seeker with a strong rapport of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations or challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Server
Red Robin
West Hartford, Connecticut
09.2023 - 09.2026
Coordinated service for large parties of over 30 guests, enhancing overall dining experience.
Managed multiple tables simultaneously, ensuring consistent service quality throughout.
Served food and beverages promptly with focused attention to customer needs.
Operated SAMS handheld POS technology to enter orders, modify items, process requests, and provide efficient table service
Supported bartending operations during busy shifts by preparing drinks and assisting with customer orders
Handled money transactions accurately while following company procedures for handling cash payments.
Digital Shopper
Walmart
East Windsor, CT
09.2022 - 05.2023
Tracked substitutions and notified customers promptly to ensure satisfaction with order changes.
Memorized store layouts and planograms to consistently fulfill orders in under 5 minutes.
Collaborated with customers to clarify order requirements and meet service expectations effectively.
Loaded and unloaded over 35 orders per day at customers' homes or locations.
Managed relationships with third-party vendors to ensure timely delivery of products.
Fulfillment Associate
Amazon Fulfillment Center
Windsor, Connecticut
10.2021 - 07.2022
Selected and filled over 500 customer orders daily, ensuring timely fulfillment from stock.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Communicated with other departments to facilitate fulfillment activities and address issues.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Enhanced overall productivity to exceed targets by implementing efficient practices.
Warehouse Associate
Macy's Logistics Warehouse
South Windsor, Connecticut
02.2021 - 10.2021
Prepared and packed orders for shipment, ensuring accuracy in picking and labeling merchandise.
Ensured personal safety by following guidelines around moving machinery
Examined packages and goods for damage and notified vendors of replacement needs.
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Assisted team members with replenishment, returns, and rush order processing
Hostess
Olive Garden Restaurant
Enfield, Connecticut
08.2020 - 05.2021
Created a positive first impression for customers arriving at the restaurant upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and busser with keeping dining area ready for every guest.
Coordinated with servers and managers to support smooth front-of-house flow.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Cook/Server/Cashier
Jersey Mike's Subs
Manchester, CT
12.2018 - 05.2021
Collaborated with team members to streamline assembly processes, enhancing efficiency.
Trained new staff on food preparation techniques and operational procedures, improving team competency.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported staff with food prep, dishwashing, and restocking supplies to maintain smooth daily operations.
Followed established procedures and requirements for safe food handling, storage and service.