Triana Palacios
San Marcos,TX
Summary
Dedicated customer service professional with a focus on adaptability, problem-solving, and teamwork. Proven ability to manage multiple responsibilities while maintaining a positive and efficient environment.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Bobarista
Stephanie Sladek
El Paso, TX
04.2025 - 11.2025
- Provided personalized, professional customer service while communicating effectively with a diverse range of customers.
- Prepared customized beverages accurately while following recipes, quality standards, and food-safety procedures.
- Managed multiple orders and responsibilities in a fast-paced environment while maintaining accuracy and attention to detail.
- Collaborated with team members to maintain an efficient workflow, cleanliness, and a positive workplace environment.
- Resolved customer questions and concerns professionally using patience, active listening, and problem-solving skills.
Restaurant Hostess
Jaime Gonzalez
El Paso, TX
08.2024 - 12.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficient service.
- Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
- Assisted with menu inquiries, enhancing guest experience through knowledgeable recommendations.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX05.2028
Skills
- Organizational skills
- Teamwork and collaboration
- Adaptability
- Reliability
- Problem-solving skills
- Time management
Accomplishments
- Completed a Biomedical Sciences endorsement program and earned a Certificate of Completion.
Biomedical Sciences Endorsement Program
Eastlake High School
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bobarista
Stephanie Sladek
04.2025 - 11.2025
Restaurant Hostess
Jaime Gonzalez
08.2024 - 12.2024
Bachelor of Arts - Psychology
Texas State University