- Volunteer Travel
- Crafting and DIY Projects
- Gardening
Tricia A Cabrera
Nixon,TX
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
16
16
years of professional experience
Work History
Sales Associate
Main Drug & Gift Co.
10.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Former Affiliate & CEO of Tricia's Devoted 2U
Marketplace at DVTD
07.2009 - 09.2021
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Education
High School Diploma -
Oswego High School
Oswego, ILFloral Design
American Floral Art School
Chicago, ILSkills
- Teamwork and collaboration
- Time management
- Exceptional customer service
- Problem-solving skills
Interests
Timeline
Sales Associate
Main Drug & Gift Co.
10.2022 - Current
Former Affiliate & CEO of Tricia's Devoted 2U
Marketplace at DVTD
07.2009 - 09.2021
High School Diploma -
Oswego High School
Floral Design
American Floral Art School
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