Tricia Backer RT (R)
Royal Palm Beach,FL
Summary
Dynamic leader, highly motivated, dedicated professional with over 30 years experience in the industry and a proven track record at MedExpress Urgent Care.
Dependable candidate successful at managing multiple priorities with a positive attitude, detail-oriented team player with strong organizational and time management skills. Adept in radiologic technology, radiation safety, regulatory compliance, clinical operations, patient care, customer service and practice operations management.
Overview
30
30
years of professional experience
1
1
ARRT National Certification
1
1
General Radiographer State License
Work History
Senior Director of Radiology Services
MedExpress Urgent Care
01.2012 - Current
- Oversight of the entire radiology department to include daily operations, workflow management, development and implementing formal operating policies and procedures and provided direct field support for all centers across multiple states.
- Oversight of all radiology vendors and maintaining optimal department efficiency.
- Managed PACS/RIS image archiving system, users, images and implemented HL7 radiology interfacing with several EMR's.
- Managed all techs licensure requirements, dose monitoring devices, reports and radiation safety process and procedures.
- Radiation Safety Officer ensuring radiation safety, quality control, and regulatory compliance is adhered to and maintained for all centers.
- Ensured all centers complied with state regulations and the requirements for Joint Commission, and other Accreditation Governing Bodies.
- Managed requirements for new machine registrations, shielding room designs, physicist inspections and registration renewals.
- Negotiated new/renewal contracts and service agreements with vendors to achieve prime pricing and maintained the level of service desired.
- Worked collaboratively with other departments and teams to ensure development & implementation plan for new initiatives, models of care or added service level offerings.
Regional Director of Clinical/Business Operations Manager
MedExpress Urgent Care
10.2009 - 12.2011
- Developed and updated policies and procedures, maintaining compliance with regulatory, local, state and federal guidelines relating to HIPAA, OSHA, patient care, safety and general liability.
- Implemented ongoing learning strategies such as tutorials, job aids, instructional modules, and supervised hands-on sessions to help clinical staff improve their understanding of equipment and best care practices.
- Assisted in recruiting, hiring and training of team members.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Facilitated cross-functional team collaboration to tackle complex projects, ensuring timely and within-budget delivery.
Radiologic Technologist/Regional Clinical Manager
MedExpress Urgent Care
05.2003 - 09.2009
- Reviewed physicians' orders to determine medical imaging needs.
- Prepared and positioned patients for imaging procedures.
- Performed radiographic imaging procedures according to established protocols and following ALARA principles to minimize patients' exposure to radiation.
- Evaluated images for technical quality and accuracy.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Triaged patients and assisted providers with other treatments, procedures and services.
- Developed strong relationships with physicians, nurses, and other healthcare providers to ensure seamless collaboration across the region.
- Managed oversight of the radiology services and clinical operations to include quality assurance, patient care, safety protocols, risk management and equipment/facility maintenance.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
Radiologic Technologist
Dr. John C. Whelton, MD
10.1994 - 05.2003
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Education
Radiologic Technology National Certification - Radiologic Technology Program
St. Mary's Hospital School of Radiology
West Palm Beach, FL09.1994
High School Diploma -
Jupiter High School
Jupiter, FL06.1989
Skills
- Radiologic Technology
- Radiation Safety
- Regulatory Compliance
- Clinical Operations
- Patient Care
- Training and Mentoring
- Practice Operations Management
- Development & Implementation
- Organized / Strong Time Management
- Responsible / Dependable
Certification
Certified Radiologic Technologist Radiography RT,(R) by the American Registry of Radiologic Technologists (ARRT)
Licensed Radiologic Technologist in the State of Florida
Timeline
Senior Director of Radiology Services
MedExpress Urgent Care
01.2012 - Current
Regional Director of Clinical/Business Operations Manager
MedExpress Urgent Care
10.2009 - 12.2011
Radiologic Technologist/Regional Clinical Manager
MedExpress Urgent Care
05.2003 - 09.2009
Radiologic Technologist
Dr. John C. Whelton, MD
10.1994 - 05.2003
Radiologic Technology National Certification - Radiologic Technology Program
St. Mary's Hospital School of Radiology
High School Diploma -
Jupiter High School
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