Tricia Brown
White Plains,MD
Summary
Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Mixologist
copper compass craft distillery
White Plains, MD
10.2022 - Current
- Developed and maintained high standards of customer service during all bar operations.
- Created cocktail menus and recipes to ensure a unique drinking experience for customers.
- Assigned tasks and trained new staff members in bartending techniques, liquor laws, safety procedures, and responsible alcohol service.
- Organized promotional events such as tastings or special drinks nights to increase sales volume.
- Maintained inventory of all alcoholic beverages and supplies on the premises.
- Performed cleaning duties such as stocking glassware and wiping down surfaces prior to opening hours.
- Controlled guest consumption of alcohol by monitoring patrons' behavior closely throughout their stay at the establishment.
- Created unique cocktails for special events.
- Crafted in-house made syrups, tinctures, and specialty bar ingredients.
Bartender
southern trail distillery
Mechanicsville, MD
07.2021 - 08.2021
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
Chili's Bar and Grill
Waldorf, MD
09.2020 - 02.2021
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
Maurice J. Mcdonough High School
Pomfret, MD06-2008
Skills
- Health and safety compliance
- Extensive spirits knowledge
- Cash Handling Accuracy
- Inventory Coordination
- Customer experience management
- Bartending license
- tip certified
- Cleanliness and sanitation
- Custom drink preparation
- Strong communication abilities
Certification
- bartending licenses
- CANA's crematory operator
Timeline
Lead Mixologist
copper compass craft distillery
10.2022 - Current
Bartender
southern trail distillery
07.2021 - 08.2021
Bartender
Chili's Bar and Grill
09.2020 - 02.2021
- bartending licenses
- CANA's crematory operator
High School Diploma -
Maurice J. Mcdonough High School
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