Tricia Cooper John
Carlsbad,NM
Summary
Attentive Human Resources Clerk with 5 years of clerical experience in fast-paced environment and practical working knowledge of human resources activities. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and deal effectively with questions or concerns. Establishes and maintains productive working relationships with co-workers and officials while preserving high level of confidentiality required in HR environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Clerk
South West Regional Health Authority
08.2017 - 07.2021
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
Medical Transcriptionist
Decipher Systems Limited
06.2003 - 10.2006
- Recorded information using word processing, dictation and transcription software and equipment.
- Translated medical jargon into correct terminology.
- Accurately documented medical dictation to record patient care records.
- Maintained security and privacy of records to protect patients and providers.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Transcribed and edited physician reports from dictation using [Software].
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Maintained 100% accuracy rate for spelling and content.
Education
Medical Transcription
Institute of Technology
Couva Trinidad And TobagoHigh School Diploma -
Barrackpore Secondary School
Barrackpore06.1994
Skills
- Word Processing
- Active Listening
- Employee Confidentiality
- Team Player
- Greeting Visitors
- Customer Satisfaction
- Information Indexing
- Effective Planning
Certification
- Radio Broadcasting certification
- Prevention & Management of Aggression & Violence Training workshop
- Employee Reward and Recognition certificate for outstanding performance
Reading,decorating,cooking
I enjoy reading books that allows me to become a better individual. Books that also grant me better insights on how to effectively deal with people and life in every regard on a daily basis. I love decorating my home mainly. I seemed to have developed a passion for this over the years. Again, this hobby of cooking is mostly for my family and by request from some friends. I enjoy trying new things and also satisfying my family with a great meals and goodies.
Timeline
Human Resources Clerk
South West Regional Health Authority
08.2017 - 07.2021
Medical Transcriptionist
Decipher Systems Limited
06.2003 - 10.2006
Medical Transcription
Institute of Technology
High School Diploma -
Barrackpore Secondary School
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