Summary
Overview
Work History
Education
Skills
Certification
TABC Certified
Work Availability
Timeline
Generic

Tricia Emig

Team Lead Sales Associate
Tomball,United States

Summary

I'm a Lead Cashier and Sales Associate with Assistant Manager training who is highly energetic, outgoing and detail oriented with the capacity to multitask in a busy store. I have 8+ years of retail experience and knowledge of how to run and help manage a successful store.I handle multiple responsibilities simultaneously while providing exceptional customer service. I'm an excellent team member who is able to capably resolve conflicts that arise in the work environment. As a Lead Cashier/Stocker/Sales Associate I have hands on experience and strong knowledge of retail business in sync with sales targets and stocking inventory, along with maintaining professional relationships that meet the company's core values. I will provide each customer with an excellent shopping experience as well as the highest level of superior customer service,while keeping the flow of the store in an organized and clean manner.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Produce/Meat Team Associate

Walmart
Tomball, TX
11.2021 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked with loss prevention in monitoring shopper behavior.
  • Checked pricing, scanned items and applied discounts to maximize profits.

Lead Customer Service Representative

Circle K
Tomball, TX
01.2018 - 09.2020
  • Monitored tasks and staff assignments to deliver all projects on-time.
  • Stocked shelves, racks and cases with new shipment along with restocking to match planogram images and displayed merchandise on sales floor that maximized sales.
  • Developed merchandising strategy to efficiently move overstock and completed stock orders while managing inventory levels.
  • Accurately counted and monitored cash drawers while maintaining adequate cash supply,along with Safe count at start and end of each shift with 100% accuracy.
  • Cross-trained and backed up other Managers at registers and in Kitchen when needed.
  • Updated pricing by changing labels and signage for short-term promotions and final clearance sales.
  • Checked identification for proof-of-age on alcohol and tobacco sales per store,state and federal policy regulations.
  • Procedures for implementing policy-related measures for potential theft in the store and following guidelines for prevention.

Mod Team Associate/Cashier

Ross Dress For Less
Tomball, TX
05.2014 - 07.2017
  • Promoted to Manager on Duty(MOD) Cashier and certified key holder in 7 months time.
  • Answered phones and transferred to the correct department along with helping Customers find products by looking up merchandise availability.
  • Led opening and closing procedures and conducted cashier drops, cash control, balancing totals, vault monitoring and daily paperwork.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Markdowns and pricing weekly with hand-held device.

Education

Lone Star College System
Tomball, TX

High School Diploma -

Penn Foster High School
05.2001 -

Skills

Self-Motivated

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Certification

Food Handlers Safety Certificates

TABC Certified

Knowledge of State and Federal laws for selling alcohol and tobacco produ

cts.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Produce/Meat Team Associate

Walmart
11.2021 - Current

Lead Customer Service Representative

Circle K
01.2018 - 09.2020

Mod Team Associate/Cashier

Ross Dress For Less
05.2014 - 07.2017

High School Diploma -

Penn Foster High School
05.2001 -

Lone Star College System

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Tricia EmigTeam Lead Sales Associate