Tricia Hitt
Summary
I am a motivated individual with a strong work ethic and proven ability to quickly learn new skills, adaptable, creative and self directed, with the ability to work independently or collaboratively with minimal supervision. Known for exceptional interpersonal skills and a genuine passion for working with and helping people.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Charcuterie/appetizer/craft cocktail event service
Owner Blackbird Boards, LLC
Detroit, Michigan
10.2019 - Current
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Crew Member
Trader Joe's
Royal Oak, Michigan
04.2019 - Current
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Stocked shelves with new inventory and rotated products.
- Maintain a high level of customer service.
- Operated cash register and processed customer transactions accurately.
- Prepared specialty food items according to company standards.
Event supervisor/Wine and Beverage Director
2Unique caterers
Royal Oak
06.2010 - 12.2020
- Coordinated on-site logistics for events, ensuring seamless execution and optimal guest experience.
- Supervised staff during events to maintain high service standards and operational efficiency.
- Trained team members on event procedures and customer service standards.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Provided excellent customer service by engaging with patrons and fulfilling requests.
- Managed vendor relationships to secure quality supplies and services, contributing to successful event outcomes.
- Implemented safety protocols to maintain a secure event environment.
Education
BMW Certified, Ducati Certified - Motorcycle Mechanic
AMI
Daytona Beach, FLPlymouth Salem
Plymouth , MISkills
- Dependable and responsible
- Friendly, positive attitude
- Creative thinking
- Meal planning and preparation
- Attention to detail, aesthetic and design
- Effective communication
- Familiar with local venues, events and community resources
- Event coordination
Affiliations
- Dog training
- Horseback riding
- Motorcycle riding
- Cooking
- Traveling
- Reading
- Interior design
- Learning new skills
Certification
- Servsafe certified
- TIPS certified
- Various classes and workshops
- Various online courses
References
- Kim Borrego, 734-765-2921, 313-936-6515
- Jen Petersen, 810-922-7227
- Ginger Quinn, 313-247-3000
- Kim Hillary, 313-727-9108
- Angela Colombo, 917-435-3052
- Brandon Meadows, 313-354-6506
Timeline
Charcuterie/appetizer/craft cocktail event service
Owner Blackbird Boards, LLC
10.2019 - Current
Crew Member
Trader Joe's
04.2019 - Current
Event supervisor/Wine and Beverage Director
2Unique caterers
06.2010 - 12.2020
BMW Certified, Ducati Certified - Motorcycle Mechanic
AMI
Plymouth Salem