Patricia Hughes
Castle Rock,CO
Summary
Dynamic RN Supervisor at Swedish Burn & Reconstruction Clinic, recognized for enhancing patient satisfaction through compassionate care and effective interdisciplinary collaboration. Proven expertise in clinical assessment and quality improvement, fostering a supportive team environment that promotes staff development and patient advocacy. Committed to delivering exceptional healthcare outcomes while ensuring compliance with HIPAA guidelines.
Overview
24
24
years of professional experience
1
1
Certification
Work History
RN Supervisor
Swedish Burn & Reconstruction Clinic
Englewood, CO
03.2025 - Current
- Managed high volume situations calmly and efficiently, providing guidance to the nursing team.
- Acted as an accessible leader, consistently addressing concerns from nursing staff and families about patient care issues.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
- Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Burn Clinic RN
Swedish Burn & Reconstruction Clinic
Englewood, CO
08.2024 - 03.2025
- Cultivated therapeutic connections with patients using empathy and cultural awareness.
- Communicated pertinent clinical findings to primary healthcare providers to maintain continuity of care.
- Enhanced the efficiency of the clinic by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
- Evaluated the effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
- Improved patient outcomes by providing compassionate and comprehensive care to diverse populations in a clinic setting.
- Promoted a safe and secure environment for patients, staff, and visitors by adhering to infection control protocols and maintaining an organized workspace.
- Implemented effective time management strategies resulting in improved productivity levels without compromising quality or safety measures during daily operations.
- Utilized evidence-based assessment tools to accurately identify patients'' needs and develop appropriate interventions that promoted optimal health outcomes.
- Applied crisis intervention techniques when necessary to manage acute situations effectively while maintaining a calm and supportive environment for all involved parties.
- Mentored new nursing staff members by sharing best practices for efficient patient care delivery while upholding high standards for professionalism within the clinic environment.
- Provided education to patients on health promotion strategies such as lifestyle modifications, medication adherence, self-care techniques, and disease management principles.
- Reduced hospital readmissions through diligent monitoring of patients'' conditions, thorough assessments, and timely interventions.
- Increased patient satisfaction with care received by actively listening to concerns, providing clear explanations about treatment plans, and addressing questions promptly.
- Streamlined documentation processes to ensure accurate record-keeping while minimizing time spent on paperwork, allowing for increased focus on direct patient care.
- Advocated for patients'' rights ensuring their autonomy was respected during decision-making processes related to their healthcare trajectory.
- Educated patients, families and caregivers about conditions and treatments.
- Built meaningful relationships with patients and families for optimal care.
- Administered medications and topic treatments to address patient symptoms.
- Observed and assessed patients to identify concerning symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated family members and caregivers on patient care instructions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Managed patients recovering from medical or surgical procedures.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Investigated and resolved issues affecting hospital operations and patient care.
Burn ICU RN
Swedish Medical Center
Englewood, CO
12.2023 - 08.2024
- Collaborated with surgical teams during skin grafting procedures to provide seamless perioperative support for patients requiring reconstructive surgeries after burn injuries.
- Executed swift interventions during critical situations to manage airway and bleeding emergencies.
- Facilitated communication between patients, families, and healthcare teams to ensure understanding of treatment plans.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and involving families in the decision-making process.
- Educated patients on wound care management and post-discharge instructions to ensure smooth transitions from acute care settings to home or rehabilitation facilities.
- Reduced patient complications by promptly identifying signs of infection and collaborating with the interdisciplinary team for appropriate interventions.
- Streamlined workflow processes within the Burn ICU through active participation in continuous quality improvement initiatives and staff meetings.
- Supported novice nurses through preceptorship programs, sharing expertise in burn care nursing practices and fostering a positive learning environment.
- Facilitated timely diagnostic testing by coordinating with ancillary departments such as radiology or laboratory services to optimize patient care delivery.
- Contributed to interdisciplinary research projects aimed at improving patient outcomes in the Burn ICU setting through evidence-based practice improvements.
- Maintained regulatory compliance within the Burn ICU setting through adherence to state licensing guidelines and national accreditation standards for specialized units.
- Promoted a safe environment by adhering to infection control protocols, performing regular equipment checks, and maintaining proper supplies in the unit.
- Upheld ethical nursing standards by advocating for patient rights, maintaining confidentiality, and practicing within personal scope and professional boundaries.
- Ensured continuity of care by effectively communicating with other healthcare professionals, maintaining detailed documentation, and participating in interdisciplinary rounds.
- Maximized resource utilization by monitoring and adjusting equipment settings for optimal patient care delivery while minimizing waste.
- Decreased length of hospital stay by facilitating early mobility programs and promoting optimal pain management strategies.
- Provided emotional support for patients experiencing psychological distress related to their burn injuries, connecting them with appropriate mental health resources when necessary.
- Improved patient outcomes through expert assessment, diagnosis, and treatment plan development for complex burn injuries.
- Enhanced patient recovery by implementing evidence-based burn care practices and closely monitoring progress.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Administered medications and treatments as ordered by physician.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
- Provided targeted care and treatment to Type patients.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse, CVICU
Cross Country Healthcare
Boca Raton, FL
03.2009 - 06.2023
- Assisted with invasive CVICU procedures, such as central line placements and pulmonary artery catheter insertions, ensuring aseptic technique and patient comfort throughout the process.
- Demonstrated proficiency in titrating vasoactive medications according to physician orders while closely monitoring hemodynamic parameters for early detection of adverse effects or trends that may require intervention or escalation of care.
- Assisted in life-saving procedures such as CPR, defibrillation, and advanced airway management during critical events.
- Participated in daily rounds with physicians, contributing valuable insights into patient conditions based on continuous assessments.
- Managed ventilator settings, invasive lines, and other complex medical equipment, ensuring optimal patient safety.
- Provided emotional support to patients'' families during challenging situations, fostering trust between healthcare team members and loved ones.
- Coordinated discharge planning efforts by collaborating with case managers, social workers, and other support staff to ensure smooth transitions of care for patients moving from CVICU to step-down units or home.
- Collaborated with multidisciplinary teams to develop individualized care plans for high-risk cardiac patients.
- Educated patients and families on post-discharge care, promoting adherence to medication regimens and reducing readmission rates.
- Reduced complications by promptly identifying and addressing critical changes in patient conditions.
- Improved patient outcomes by providing comprehensive care and monitoring in the CVICU setting.
- Maintained competence in the latest cardiac care practices and technologies through ongoing professional development and participation in relevant educational offerings.
- Enhanced patient satisfaction with compassionate bedside manner and clear communication of treatment plans.
- Served as a preceptor for nursing students during their clinical rotations in the CVICU setting, facilitating hands-on learning experiences tailored to each student''s needs.
- Optimized resource utilization by coordinating efficient use of staffing resources while maintaining appropriate nurse-to-patient ratios per unit guidelines.
- Administered medications safely by verifying orders, calculating dosages correctly according to weight-based protocols when necessary.
- Documented accurate and detailed information regarding patient assessments, interventions, progress, and response to treatments within electronic health records system.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
SNPPC Chair
St. Luke’s Episcopal Hospital
Houston,Texas
04.2007 - 03.2009
- Strengthened collaboration by building strong connections.
- Planned and oversaw meetings in accordance with governing documents.
- Maintained impartiality and objectivity during meetings and decision-making.
- Represented the organization at public events, advocating for its mission and values in the community.
- Developed long-term strategic plans to guide organizational growth and success.
- Streamlined decision-making processes for increased efficiency and productivity within the organization.
- Facilitated workshops on effective leadership and communication skills for board members.
- Fostered collaboration across departments to streamline project implementation and enhance outcomes.
- Supported strategic planning efforts to align with long-term organizational goals.
- Enhanced visibility and impact within community through targeted public relations initiatives.
- Implemented feedback system to gather insights from members and improve organizational offerings.
Charge Registered Nurse, CVICU
St. Luke's Episcopal Hospital
Houston, TX
01.2006 - 03.2009
- Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
- Contributed to a positive work environment by actively participating in unit meetings, sharing ideas to improve efficiency or address ongoing challenges faced by colleagues.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
- Skillfully performed various clinical procedures such as IV insertion, wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
- Built rapport with patients and family members to deliver exceptional care.
- Enhanced interdisciplinary collaboration through effective communication and teamwork with physicians, therapists, and support staff.
- Increased patient satisfaction scores by delivering compassionate care and advocating for individual needs.
- Supervised and managed daily scheduling, tasking, and administration.
- Improved patient outcomes by consistently providing high-quality care and timely interventions.
- Performed patient assessments and adjusted care plans accordingly.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided comprehensive assessments of patients'' physical, emotional, and social needs, informing personalized care plans.
- Managed medication administration safely and accurately while maintaining meticulous documentation in electronic health records systems.
- Served as a liaison between patients, families, and healthcare teams; fostering trust, understanding, and improved communication across all parties involved.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Participated in professional development opportunities to stay current on best practices within the nursing field, applying newly acquired knowledge to improve daily practice.
- Promoted a culture of safety within the unit, adhering to strict infection control protocols and reporting potential risks promptly.
- Developed strong relationships with patients'' families by providing regular updates on treatment progress supporting decision-making processes surrounding end-of-life care options when needed.
- Supported patients through difficult diagnoses by explaining treatment options, risks, and benefits while addressing any concerns or questions.
- Maintained a high level of clinical expertise in managing complex medical cases such as cardiac events, neurological disorders, and oncology treatments; ensuring optimal care delivery.
- Participated in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care delivery.
- Consistently met or exceeded performance metrics through diligent monitoring of patient progress and proactive identification of issues requiring intervention.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Collaborated with other healthcare professionals to provide quality patient care.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Monitored patient reactions after administering medications and IV therapies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
ICU Charge Nurse
University of Mississippi
Jackson, MS
02.2002 - 01.2006
- Created a supportive and professional work environment for junior nurses.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Reduced medication errors by establishing stringent medication administration procedures.
- Led community health initiatives, improving public health awareness and promoting preventive healthcare practices.
Education
ADN Nursing
Hinds Community College
Raymond, MS12.2001
Skills
- Clinical assessment
- Nursing documentation
- Clinical leadership
- Quality improvement
- Compassionate care
- Healthcare technology
- Self-reflection
- HIPAA compliance
- Ethical practice
- Clinical documentation
- Staff development
- Interdisciplinary collaboration
- Patient education
- Staff supervision
- Certified in CPR/AED
- Critical thinking
- Patient safety
- Patient advocacy
- Multidisciplinary team collaboration
- Training and mentoring
- Employee training program
- Staff scheduling
- Medical clinical procedures
- Basic life support for health care providers (BLS)
- Problem identification
- Care delivery
- Patient care assessment
- HIPAA guidelines
- Drug inventory management
- Electronic medical record software
- Risk management
- Clinical staff management
- Inventory and restocking
- Patient relations
- Patient education and counseling
- Interdepartmental functions coordination
- Employee supervision
- Process improvement
- Process implementation
- Medication dispensing
- Employee recruitment and hiring
Accomplishments
Daisy award nominations
Numerous accolades from patients
Affiliations
American Burn Association
AACN
Certification
ABLS
ACLS
BLS
Timeline
RN Supervisor
Swedish Burn & Reconstruction Clinic
03.2025 - Current
Burn Clinic RN
Swedish Burn & Reconstruction Clinic
08.2024 - 03.2025
Burn ICU RN
Swedish Medical Center
12.2023 - 08.2024
Registered Nurse, CVICU
Cross Country Healthcare
03.2009 - 06.2023
SNPPC Chair
St. Luke’s Episcopal Hospital
04.2007 - 03.2009
Charge Registered Nurse, CVICU
St. Luke's Episcopal Hospital
01.2006 - 03.2009
ICU Charge Nurse
University of Mississippi
02.2002 - 01.2006
ADN Nursing
Hinds Community College