Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Tricia Jiron

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

RE/MAX Real Estate Group
12.2016 - Current
  • Cultivated and maintained professional relationships with real estate agents and personnel.
  • Audit closed transactions in Skyslope document system insuring all necessary documents are uploaded and executed following state and RE/MAX requirements.
  • Communicates with agents quickly regarding transaction documentation if errors accure.
  • Process all agent compensation using LoneWolf/BrokerWolf database system.
  • Issue EFT notifications and process direct deposit or checks to agents for their compensation in a timely manner.
  • Demonstrated strong attention to detail when auditing closed transaction documents in Skyslope ensuring accuracy and completeness before compensation disbursement.
  • Keep agents informed of their Real Estate license and E&O renewals.
  • Strong attention to detail
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Lead Teller Operations Specialist

Chase Bank
06.2010 - 01.2017
  • Assisted in the development of training materials, improving overall teller proficiency and branch performance.
  • Coordinated scheduling for the teller team to maintain adequate coverage during peak business hours without sacrificing quality service delivery.
  • Managed high-volume cash transactions with precision, ensuring accurate daily account reconciliation.
  • Reduced wait times for customers through streamlined transaction procedures and effective team coordination.
  • Conducted regular audits of teller drawers to ensure adherence to internal controls and reduce discrepancies in cash balances.
  • Maintained compliance with all federal and state regulations, minimizing potential risks and penalties for the bank.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.

Education

License of Cosmetology

Americana Beauty Academy
Colorado Springs
05-2000

High School Diploma -

Roy J. Wasson High School
Colorado Springs, CO
06-1993

Skills

  • Customer service
  • Audit real estate closing documents
  • Realtor compensation
  • Office administration
  • Time management
  • Excel spreadsheets
  • Data entry
  • Clerical support
  • Computer proficiency
  • Microsoft Excel
  • Microsoft outlook
  • Dedicated team player

Timeline

Administrative Assistant

RE/MAX Real Estate Group
12.2016 - Current

Lead Teller Operations Specialist

Chase Bank
06.2010 - 01.2017

License of Cosmetology

Americana Beauty Academy

High School Diploma -

Roy J. Wasson High School
Tricia Jiron