Tricia Kelley

• Process food and beverage transactions and perform extensive cash handling
• Serve alcoholic beverages in accordance with state and local restrictions
• Prepare, serve, and sell concession food items and set up equipment
• Comply with applicable health codes and safety rules
• Assist with the upkeep, cleaning and maintenance of concessions stands and equipment
• Maintain individual sales area in a neat and orderly fashion
• Specialized in training and motivating new staff regarding their work and responsibilities
• Hired staff for various departments according to skills required
• Trained new staff and delegated their responsibilities
• Monitored cooking staff closely to ensure adherence to required standards, quality and safety
• Maintained a friendly environment for staff and customers
• Scheduled working hours of staff and rotation of shifts
• Assisted the customers in answering their queries regarding food quality and service
• Maintained the cleanliness and sanitation standards of the restaurant by routine checkup of the cleaning done by facilities staff

• Responsible for finalizing details of the weight and balance of aircraft in a dynamic and safe environment
• Provided an efficient and hospitable boarding experience for Customers and strong communication
• Coordinated with other workgroups to facilitate a flight’s departure by readying a flight for departure while providing hospitality to both Internal and external Customers daily

● Worked in airport operation office, gate area, jetways and air freight facilities exposed to a wide variety of weather conditions and jet and machinery noise and fumes, advising Dispatch of same

● Handles Station AMS and radio communications traffic as needed

● Coordinates loading and unloading of aircraft by monitoring ramp activities

● Answers station operations' telephones

● Advises Gate Agents when boarding will begin

● Prepares dispatch release forms and collects weather reports from OTIS for the Crew

● Arranges for fueling of aircraft as required

● Prepares weight and balance forms. Advises Dispatch, FLIFO and Stations of flight departures / arrivals

• Carry out a program of study, as directed in the lesson plans
• Create a classroom environment that is conducive to learning and interests of the students along with control that fosters a safe and positive environment with school policy
• Maintain and respect confidentiality of student and school personnel information
• Ensure the adequate supervision to ensure health, welfare, and safety of all students