Tricia Klein
Wisconsin Rapids,WI
Summary
Motivated and dependable candidate with 12+ years of experience treating individuals with diverse concerns in the healthcare field. Passionate about providing compassionate care and building relationships with customers to facilitate trust. Active listener with commitment to developing rapport. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Registered Dental Hygienist
Robert Miklesh, DDS
12.2010 - Current
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Improved and developed knowledge through continuing education courses and seminars.
- Served as leader of Dental Hygiene team by overseeing staff providing quality care to patients.
- Full time Hygienist treating up to 11 patients daily, skilled in patient assessment, treatment planning and explanation, executing treatment and scheduling follow-up appointments.
- Served as OSHA Officer ensuring compliance with all federal and state health and safety regulations and maintained and prepared necessary records according to established guidelines.
Customer Service Representative
ANiU Salon & Spa
09.2006 - 05.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate of Science - Dental Hygiene
Madison Area Technical College
Madison, WI05.2010
Skills
- Providing Feedback
- Active Listening
- Complex Problem-Solving
- Customer Satisfaction
- Creative Solutions
- Exceptional Written Communication Skills
- Compassionate and Caring
- Social Perceptiveness
- Rapport Development
- Team Meetings
Timeline
Registered Dental Hygienist
Robert Miklesh, DDS
12.2010 - Current
Customer Service Representative
ANiU Salon & Spa
09.2006 - 05.2010
Associate of Science - Dental Hygiene
Madison Area Technical College
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