Tricia Meyers
Pratt
Summary
Dedicated Imaging Services Manager skilled in problem-solving and organizational excellence. Committed to enhancing patient experiences and developing high-performing teams through effective training and mentoring.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Imaging Services Manager
Pratt Regional Medical Center
Pratt, KS
09.2021 - Current
- Oversaw daily operations of service department, ensuring compliance with healthcare regulations.
- Developed and implemented process improvements to enhance patient satisfaction rates.
- Trained and mentored staff on customer service protocols and best practices.
- Collaborated with cross-functional teams to streamline service delivery processes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Radiologic Technologist
Pratt Regional Medical Center
Pratt, KS
09.2002 - 02.2021
- Performed diagnostic imaging procedures using X-ray and CT equipment to ensure accurate patient assessments.
- Collaborated with radiologists to interpret imaging results and provide timely feedback on findings.
- Maintained compliance with safety protocols, ensuring adherence to radiation safety standards for patients and staff.
- Educated patients on preparation for procedures, enhancing comfort and understanding of processes involved.
- Assisted in training new technologists on best practices for operating radiologic machinery and patient interaction techniques.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Assisted radiologist in performing special imaging procedures.
- Prepared and mixed contrast agents for enhanced imaging.
Education
Associate of Science - Radiology
Newman University
Wichita, KS08-1998
Skills
- Customer service
- Problem-solving
- Reliable and responsible
- Team collaboration and leadership
- Documentation and reporting
- Multitasking and organization
Certification
- American Registry of Radiologic Technologist
- Computed Tomography Registry
- BLS Certification
Timeline
Imaging Services Manager
Pratt Regional Medical Center
09.2021 - Current
Radiologic Technologist
Pratt Regional Medical Center
09.2002 - 02.2021
Associate of Science - Radiology
Newman University