Summary
Overview
Work History
Education
Skills
Timeline
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Tricia Miller

Longwood,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

RN Case Manager

QmedRx
Maitland, FL
04.2004 - 09.2020
  • Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
  • Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
  • Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
  • Analyzed financial information related to insurance coverage eligibility prior to initiating services.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

RN Floor Nurse

Florida Hospital
Orlando, FL
01.2000 - 04.2004
  • Reviewed lab values for accuracy prior to administering prescribed medications.
  • Communicated effectively with all levels of personnel within the healthcare setting regarding patient care issues.
  • Utilized evidence-based guidelines while providing quality nursing care services.
  • Ensured accurate documentation of patient records according to hospital policy.
  • Provided patient care plans in accordance with physician orders and established nursing protocols.

Server

Gators Dockside
Ocoee, FL
01.1994 - 01.2000
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

Bachelor of Science - Nursing

UCF
Orlando, FL
01-2006

Associate of Science - Nursing

Florida Hospital College of Health Sciences
Orlando, FL
05-2002

Skills

  • Care Coordination
  • Insurance knowledge
  • Discharge Planning
  • Case Evaluation
  • HIPAA Compliance
  • Physical assessments
  • Direct Patient Care
  • Documentation
  • Order Management
  • Guest Engagement
  • Sales expertise
  • Suggestive Selling
  • Ordering Procedures
  • Quality Control
  • Adaptable and Flexible
  • Guest Relations Management
  • Analytical Thinking
  • Multitasking
  • Written Communication
  • Team building

Timeline

RN Case Manager

QmedRx
04.2004 - 09.2020

RN Floor Nurse

Florida Hospital
01.2000 - 04.2004

Server

Gators Dockside
01.1994 - 01.2000

Bachelor of Science - Nursing

UCF

Associate of Science - Nursing

Florida Hospital College of Health Sciences

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Tricia Miller