Open To Work
Tricia R. Hobbs
Middleburg
Summary
Dynamic Certified Medical Assistant with extensive experience at Aspire Health Partners, excelling in healthcare data analysis and HEDIS compliance. Proven ability to enhance patient care through effective triage and vital sign assessment, while maintaining HIPAA standards. Strong collaborator with exceptional customer service skills, dedicated to improving quality outcomes in clinical settings.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Certified Medical Assistant
Aspire Health Partners
Jacksonville
04.2024 - Current
- Analyzed healthcare data for quality improvement initiatives and compliance assessments.
- Collaborated with clinical teams to ensure accurate reporting and documentation of HEDIS measures, enhancing overall compliance.
- Conducted comprehensive chart reviews to identify gaps in care and quality outcomes.
- Reviewed clinical guidelines to ensure alignment with regulatory requirements and best practices.
- Documented all necessary information into appropriate systems in order to track progress towards meeting quality goals.
- Reviewed medical records to ensure accuracy and completeness of data according to HEDIS specifications.
- Contributed to strategy development for increasing provider participation in quality initiatives, fostering a culture of compliance.
- Compiled reports detailing review findings, highlighting discrepancies and errors to support quality improvement efforts.
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained accurate patient records and documentation.
- Scheduled appointments and managed patient flow efficiently.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Medical Assistant
Ascension St. Vincent's Riverside
Jacksonville
04.2022 - 02.2024
- Prepared and administered injections to patients in a clinical setting.
- Performed venipuncture and prepared specimens for lab testing
- Conducted EKG, urinalysis, and prepared cultures for lab testing
- Triaged patients, obtained vitals, and chief complaints and documented medical records
- Obtained family, patients' medical history and procedure pre-authorization documents
- Prepared patients for medical procedures, ensuring readiness and comfort
- Answered phones and scheduled appointments, streamlining patient flow and access to care
- Analyzed healthcare data for quality improvement initiatives and compliance assessments.
- Conducted comprehensive chart reviews to identify gaps in care and quality outcomes.
- Reviewed clinical guidelines to ensure alignment with regulatory requirements and best practices.
Medical Assistant
Memorial Family Practice
12.2021 - 04.2022
- Triaged patients, obtained vitals, and chief complaints and documented medical records
- Triaged patients, obtain vitals, and chief complaints and document medical records
- Greeted patients and escorted them to examination rooms, ensuring timely access to care
- Obtained family, patient's medical history and procedure pre-authorization documents
- Prepared patients for medical procedures, enhancing comfort and clarity about processes
- Prepared and administered injections to patients following safety protocols
- Performed EKG tests to assess patients' heart health
- Performed venipuncture and prepared specimens for lab testing
- Cleaned and organized examination rooms, ensuring a safe and sanitary environment for patient care
Medical Assistant
Scripps Clinic Santee
12.2020 - 11.2021
- Greeted and escorted patients to examination rooms, ensuring a welcoming environment
- Triaged patients, obtained vitals, and chief complaints and documented medical records
- Collected family and patient medical histories and secured procedure pre-authorization documents for efficient processing
- Prepped patients for medical procedures
- Prepped and administered injections
- Conducted EKG, urinalysis, and prepared cultures for lab testing
- Answered phones, scheduled and confirmed appointments
- Prepared and cleaned rooms
- Provided direct patient care in ICU, PICU, and Covid units to support nursing staff and enhance patient recovery
Medical Assistant
Memorial Family Practice
02.2017 - 05.2020
- Assisted physicians with patient examinations and procedures.
- Coordinated patient scheduling and appointment confirmations to optimize clinic workflow.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
- Provided clear education to patients on treatment plans and medication usage to enhance understanding and adherence.
- Coordinated with healthcare team members to ensure optimal patient care.
- Maintained electronic health records, updating information regularly.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments according to physician orders.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Facilitated communication between patients and physicians by relaying messages regarding concerns, condition updates, and refill requests.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Cleaned medical equipment thoroughly and maintained it according to established procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Assistant
HCA Family Practice Associates of Orange Park
01.2016 - 02.2017
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and confirmed appointments efficiently.
- Collected and documented patient medical histories accurately.
- Administered medications and provided injections under supervision.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
- Educated patients on treatment plans and medication usage clearly.
- Coordinated with healthcare team members to ensure optimal patient care.
- Maintained electronic health records, updating information regularly.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry tests, audiograms, and other diagnostic tests.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Medical Assisting Diploma -
Everest University
Orange Park, FL02.2017
Skills
- BLS Certified for Healthcare Providers
- HIPAA and OSHA Compliant
- Patient scheduling
- Patient Insurance Verification
- Triage & Vital Signs
- Phlebotomy & Injections
- Diagnostic Procedures
- EKG
- Electronic health records
- Medical coding
- Lab Inventory Control
- Data analysis
- Record accuracy
- Microsoft Office
- Customer Service
- Team collaboration
- Supervision
- HEDIS compliance
- Volunteer
Certification
- CMA - Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
German
Advanced (C1)
C1
Timeline
Certified Medical Assistant
Aspire Health Partners
04.2024 - Current
Medical Assistant
Ascension St. Vincent's Riverside
04.2022 - 02.2024
Medical Assistant
Memorial Family Practice
12.2021 - 04.2022
Medical Assistant
Scripps Clinic Santee
12.2020 - 11.2021
Medical Assistant
Memorial Family Practice
02.2017 - 05.2020
Medical Assistant
HCA Family Practice Associates of Orange Park
01.2016 - 02.2017
Medical Assisting Diploma -
Everest University