Tricia Rupp
GO Services/Overton Recycling/Eagle River Waste/Redi Services
Meeker,CO
16
years of professional experience
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Work History
Assistant Manager/Office Manager
13 Years- Provided customer service to phone and walk-in customers, addressing inquiries and resolving issues. Responsible for managing accounts payable processes, Handled accounts receivable tasks, Coordinated human resources functions, Processed billing for services rendered, Collections, Administered time clock and payroll systems, Supervised fleet management operations, Dispatching Trucks, Created and maintained route sheets, Managed fleet fuel card distribution, Ensured compliance with DOT regulations, Prepared quotes and bids for clients, Employee Files, Usage of office basic equipment.
Lead Bank Teller
3 Years 1 Month- Supervised daily operations of a teller line, ensuring compliance with banking regulations and policies.
- Trained and mentored new tellers on customer service protocols and transaction processing procedures.
- Implemented process improvements to enhance workflow efficiency and reduce customer wait times.
- Resolved complex customer inquiries, providing timely solutions to enhance satisfaction levels.
- Conducted regular audits of cash drawers to ensure accuracy and adherence to security measures.
- Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
- Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
- Ensured compliance with federal regulations, adhering to strict guidelines for accurate reporting.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Education
High School Diploma
Skills
Operations management
Cash management
Staff supervision
Cash handling
Team leadership
Regulatory compliance
Decision-making
Multitasking and organization
Customer service
Verbal and written communication
Timeline
Assistant Manager/Office Manager
GO Services/Overton Recycling/Eagle River Waste/Redi Services
10.2013 - CurrentRead More
Lead Bank Teller
Mountain Valley Bank
08.2010 - 09.2013Read More
Canon City Highschool
High School Diploma
Read More