Tricilla Latham
Paris,TN
Summary
I’m a hard worker, fast learner and I get along with most people, I don’t waste time and I get my job done
Overview
2
2
years of professional experience
Work History
Cashier
Family Dollar
Jackson, TN
09.2022 - 05.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Collaborated with team members to manage high-volume customer traffic during peak hours.
- Adhered to store policies and procedures for loss prevention and inventory management.
- Utilized point-of-sale (POS) system for processing purchases and returns accurately.
- Provided support in training new cashiers on checkout processes and customer service standards.
- Resolved customer complaints promptly, demonstrating effective problem-solving skills in fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier
Walmart Supercenter
New Port Richey, FL
10.2021 - 12.2021
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Educated customers about [Type] promotions to increase sales.
- Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
- Trained team members to work as cashiers in accordance with company policies and procedures.
- Helped customers by answering their questions and completing their requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Was in charge of arranging and stocking [Type] merchandise.
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
Education
High School - undefined
Milan High School
Milan, TN01.2013
Skills
- Shelf-cleaning
- Cash drawer balancing
- Excellent verbal communication
- Customer service
- Coin counting
- Typing
- Microsoft
- Computer
- Answering calls
- Cash Handling
- Cleaning and sanitizing
- Store merchandise handling
- Cash register operations
- Store cleanliness and appearance
- Sales
- Customer needs assessment
- Advertising
- Refunds and exchanges
- Spirit, wine and beer expertise
- Bagging assistance
- Order taking
- Outgoing and enthusiastic
- Staff training
- Sales expertise
- Basic math skills
Timeline
Cashier
Family Dollar
09.2022 - 05.2023
Cashier
Walmart Supercenter
10.2021 - 12.2021
High School - undefined
Milan High School