Trimika Owens
Summary
I am a very dependable person. I take my job very seriously and will do what is needed to succeed. I am willing to learn new things. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
10
10
years of professional experience
Work History
MRA II
Mexia State School
Mexia, Texas
03.1998 - 05.2008
Helped juvenile residents with daily living skills
Education
High School Diploma - undefined
Coolidge High School
1997
Associate of Science - undefined
Navarro College
2016
Associate of Science - undefined
Skills
- Strong organizational skills
- Energetic work attitude
- Courteous demeanor
- Telecommunication skills
- Customer service expert
- Telephone inquiries specialist
- Seasoned in conflict resolution
- Active listening skills
Accomplishments
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Assisted in the managing of the company database and verified, edited and modified members’ information.
Timeline
MRA II
Mexia State School
03.1998 - 05.2008
High School Diploma - undefined
Coolidge High School
Associate of Science - undefined
Navarro College