Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trimika Owens

Coolide,Texas

Summary

Progressive experience in disability benefit administration processes, and eligibility. Highly organized and efficient in a fast-paced environment, communicating effectively at all organizational levels, with clients. Demonstrated ability to build trusting relationships. Ability to think critically, solve problems, plan and organize activities and deliver excellent customer service.

Overview

28
28
years of professional experience

Work History

MRA II

Mexia State School
Mexia, TX
03.1998 - 11.2008

Assisted residents with daily living needs.

Assistant Store Manager

Cefco Convenience Stores
Wortham, TX
03.2010 - 06.2013
  • Processed payments for credit and debit cards and returned the proper change for cash transactions.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Welcomed customers into the store and helped them locate items.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.

Assistant Store Manager

Dollar Tree Inc
Mexia, TX
08.2013 - 07.2014
  • Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Actively pursued personal learning and development opportunities.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Greeted customers in a timely fashion while quickly determining their needs.

Sales Associate

Dillard's
Waco, TX
07.2014 - 07.2015
  • Organized racks and shelves to maintain visual appeal of the store.
  • Verified all customers received receipts for purchases.
  • Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations.

Customer Service Representative

C3
McGregor, TX
07.2015 - Current
  • Set up and explained new membership contracts.
  • Assisted customers promptly and politely, in person and via telephone.
  • Provided elevated customer experience to generate a loyal clientèle.

Education

High School Diploma - undefined

Coolide High School
Coolidge, TX
1997

Associate of Science - undefined

Navarro College
Corsicana, TX
2016

Skills

  • Call center
  • Customer service
  • Cash flow management
  • Exceptional communication skills
  • Data entry
  • Quick learner
  • Complaint resolution
  • Cash handling

Timeline

Customer Service Representative

C3
07.2015 - Current

Sales Associate

Dillard's
07.2014 - 07.2015

Assistant Store Manager

Dollar Tree Inc
08.2013 - 07.2014

Assistant Store Manager

Cefco Convenience Stores
03.2010 - 06.2013

MRA II

Mexia State School
03.1998 - 11.2008

Associate of Science - undefined

Navarro College

High School Diploma - undefined

Coolide High School
Trimika Owens