Trina Best
Batavia,OH
Summary
Skilled at optimizing shuttle routes for maximum customer satisfaction, fuel efficiency and time savings. Excellent interpersonal, communication and problem-solving abilities.
Attentive professional with high-level navigation and route-planning skills. Monitors bus operations to safely adhere to stringent deadlines. Thorough knowledge of local routes, traffic laws, and safety protocols.
Reliable Transit Bus Operator known for high productivity and efficiency in task completion. Specialize in safe driving practices, customer service excellence, and route optimization. Excel at time management, communication, and adaptability, ensuring smooth operations and positive passenger experiences.
Skilled bus driver with experience in both transit and intercity routes. Known for maintaining safety standards, punctuality, and efficient route management. Possess strong communication skills, ability to handle diverse passenger needs, and adept at navigation and time management. Contributed to increased rider satisfaction through proactive service and adherence to schedules.
Reliable professional with a background in public transportation, known for high productivity and efficiency in task completion. Skilled in route planning, safety protocol adherence, and customer service, ensuring smooth and timely operations. Excel using communication, problem-solving, and time management skills to enhance passenger satisfaction and operational success.
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Positive and upbeat shuttle driver offering several years of experience as a passenger vehicle operator. Proficient in processing fares, completing inspections and maintaining systems. Dedicated to providing safe and friendly passenger service.
Knowledgeable and experienced transportation professional familiar with area restaurants, entertainment spots and facility amenities. Proven skills in updating logs and maintaining thorough records.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Transportation Authority of Northern Kentucky
Kenton, KY
04.2023 - Current
- Reported any mechanical problems or incidents that occurred during transit operations.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Collected fares and provided route updates and schedule information.
- Reported delays or accidents.
- Advised passengers to be seated and orderly while on vehicles.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Kept vehicles in good working order by maintaining fluid levels and reporting major mechanical problems.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Delivered announcements over the public address system regarding route changes or delays.
- Computed fares accurately using onboard ticket machines or cash payments.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
- Assisted customers in locating information about destinations or connecting routes.
- Managed time effectively by arriving at stops on schedule according to route times.
- Stayed current on local events and activities affecting transit services in the area.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Received and submitted passenger fares.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Followed emergency procedures in case of accidents or other dangerous situations.
- Maintained safe driving habits to protect property and general public on roadways.
- Complied with local traffic regulations and safety requirements for bus operation.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Adhered to all traffic laws including speed limits, stop signs, signals.
Medical Transportation Driver
Meda-Care Transportation
Cincinnati, Ohio
01.2018 - 02.2022
- Ensured that all required documents were up-to-date and valid before each trip.
- Assisted passengers with mobility issues into and out of vehicles when necessary.
- Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques.
- Responded to dispatch calls promptly.
- Identified maintenance issues and notified mechanics to schedule repair work.
- Inspected vehicle daily to ensure safety and cleanliness standards were met.
- Maintained records of patient pick-up, drop-off times and destinations in log book.
- Monitored road conditions regularly to determine best routes for efficient travel time management.
- Complied with all applicable traffic laws while operating a company vehicle.
- Communicated effectively with dispatch to receive updated information about trip assignments.
- Reported any incidents or accidents involving vehicles immediately after they occurred.
- Adhered to safety protocols and procedures established by the organization at all times.
- Provided safe and timely transportation for patients to medical appointments.
- Coordinated with clients prior to scheduled pick-ups to confirm details of upcoming trips including destinations, estimated travel time.
- Kept detailed records of fuel purchases, mileage, tolls. for reimbursement purposes on monthly basis.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Forklift Operator
Hhgregg
Hebron , KY
02.2015 - 02.2021
- Adhered strictly to company policies concerning operation of material handling equipment.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Used handheld scanners for warehouse management system compliance.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Checked shipments for damaged or incorrect items.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Inspected lifts before use to prevent damage to goods.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
- Positioned lifting devices to secure material or products for transport to designated areas.
- Maintained yard appearance, keeping ground clean and clear.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Collaborated with team members on various tasks related to storage and transport operations.
- Communicated with team members to coordinate efficient and accurate movements.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Estimated weights, heights, and centers of balance to make precise placements.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Followed safe practices to mix and apply chemicals.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Maintained current forklift training and certification as required by company policies.
- Relocated goods from dock area to appropriate storage locations.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Packaged, labeled and tagged goods before transfer.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Weighed materials or products to record data on tags or labels.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Tied and secured loads to prevent shifting or damage to items.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Loaded pallets onto trailers for shipment.
- Inspected product load for accuracy to foster timely and complete delivery.
- Reported safety and quality issues to management.
- Performed inspections and made repairs on tractors.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Noted and recorded receipt of materials on drivers' paperwork.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Secured loads on pallets to minimize damage and worker injuries.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Education
Jericho Way Christian Academy
Cordova Alabama11-2006
Certification
- Forklift certified/Pit/Clamp/Arial Lift
- Twic certified/Docks
- Cpr certified
- Osha certified
- Confined Space certified
Timeline
Transit Bus Operator
Transportation Authority of Northern Kentucky
04.2023 - Current
Medical Transportation Driver
Meda-Care Transportation
01.2018 - 02.2022
Forklift Operator
Hhgregg
02.2015 - 02.2021
- Forklift certified/Pit/Clamp/Arial Lift
- Twic certified/Docks
- Cpr certified
- Osha certified
- Confined Space certified
Jericho Way Christian Academy