Trina Graf
Anchorage,AK
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
15
15
years of professional experience
Work History
Research Clerk II
Credit Union One
Anchorage, AK
08.2015 - 12.2025
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Copied, sorted and filed records of office activities and business transactions.
- Trained staff members to perform work activities and use computer applications.
- Prepared presentations to summarize research findings.
- Computed, recorded and proofread data or reports.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Coordinated with other departments to ensure successful completion of projects on time.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Reviewed documents for accuracy and completeness before submission.
- Organized, sorted and indexed files according to established procedures.
Certified Medical Assistant
Denali Family Healthcare
Anchorage, AK
06.2011 - 01.2012
- Explained treatment procedures and physicians' instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Administered medications under physician's supervision.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Prepared treatment rooms for patient examinations.
Education
Associate of Science - Certified Medical Assisting
Charter College
Anchorage, AK06-2011
High School Diploma -
East Anchorage High School
Anchorage05-2009
Skills
- Data entry
- Observational research
- Data collection and analysis
- Time management
- Teamwork and collaboration
- Problem-solving
- Report preparation
- Confidentiality
- Client communication
- Data inputting
- Phone etiquette
- Trustworthiness and integrity
Timeline
Research Clerk II
Credit Union One
08.2015 - 12.2025
Certified Medical Assistant
Denali Family Healthcare
06.2011 - 01.2012
Associate of Science - Certified Medical Assisting
Charter College
High School Diploma -
East Anchorage High School