Trina Hernandez
SANTAPAULA,CA
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
4
4
years of professional experience
Work History
Barista
Ojai Valley Inn & Spa
Ojai, CA
09.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- When opening, turn on ovens, cut bagels, display pastries out, brew coffee pots, put bank in register, and finish stocking up
- When mid-shift, do 12pm par, complete daily tasks, throw away breakfast that goes out, wash dishes, and restock for closers
- When closing, clean ovens, espresso machine, and soft serve machine. Do par for next day, throw out lunch that goes bad, count bank, and restock for openers.
- Serve coffee/ other beverages, food, ice cream, soft serve, and pastries
Cashier
Toppers Pizza Place
Ventura, CA
03.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Make sure to keep area restocked and clean throughout the shift
- Grab pickup orders and make sure they have everything needed
- When closing, clean sinks, pizza area, clean salad bar, and restock for morning shift
- When working in the morning, prepare pizza cookies and restock for the mid shift
- Help pizza line if available
- Handled cash and card transactions
Education
Santa Paula Highschool
Santa Paula, CAVista Real Charter High School
Santa Paula, CASkills
- Opening and closing duties
- Time management
- Attention to detail
- Cash handling
- Team leadership
- Team player
- Professional demeanor
Timeline
Barista
Ojai Valley Inn & Spa
09.2024 - Current
Cashier
Toppers Pizza Place
03.2023 - 06.2024
Santa Paula Highschool
Vista Real Charter High School