Trina Solay
Mesa,AZ
Summary
Skilled crew member with strong communication and organizational abilities, complemented by leadership experience in fast-paced environments.
Demonstrated expertise in customer service and cash handling, ensuring efficient operations and customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Poised to contribute to team success and achieve positive results.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds
Mesa, AZ
- Operated front counter and drive-thru stations, greeting guests promptly, taking accurate orders, and handling basic cash and card transactions while maintaining a friendly, customer-focused environment.
- Prepared and assembled menu items according to standardized procedures, following portion guidelines and food safety practices to ensure consistent quality, freshness, and order accuracy during busy shifts.
- Maintained cleanliness of dining area, restrooms, and workstations by wiping surfaces, emptying trash, and organizing supplies to support a safe, sanitary, and welcoming restaurant atmosphere.
- Collaborated with team members and shift leaders to prioritize tasks, restock condiments and packaging, and coordinate order flow, supporting smooth operations and reduced wait times for customers.
- Followed company policies and instructions from supervisors, adapting quickly to changing station assignments and learning new procedures to support overall restaurant efficiency and guest satisfaction.
Ac Company
Crispy Air and Heating
Phoenix, AZ
06.2022 - Current
- Dispatch
- Customer service
- Scheduling
- Helping Technicians
- Sales
Education
High School Diploma -
Poston Butte High School
San Tan Valley, AZ05.2024
Skills
Clear communication improved customer and team interactions
Strong organization supported smooth daily operations
Effective time management kept work on schedule
Accurate cashiering supported fast and reliable checkout service
Careful inventory management kept stock available
Efficient point-of-sale use supported smooth payment processing
Secure cash handling reduced errors at register
Teamwork strengthened service quality and workplace coordination
Leadership contributed to consistent task completion
Customer service improved satisfaction and overall store experience
Decision-making
Active listening
Schedule management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Ac Company
Crispy Air and Heating
06.2022 - Current
Crew Member
McDonalds
High School Diploma -
Poston Butte High School