Jazzlynn Burrell
Rome,GA
Summary
Adept at multitasking and organization, I excelled in customer service roles across various settings, including a notable tenure at McDonald's. My experience spans from ensuring customer satisfaction and cash handling to proficient dog grooming at Pet Supplies Plus, showcasing my ability to blend hard skills like cleaning and sanitizing with essential soft skills such as teamwork and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Edwardsville, Pennsylvania
05.2023 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
Dog Groomer
Pet Supplies Plus
Pittston, Pennsylvania
03.2022 - 08.2023
- Skilled in providing good customer service while managing multiple tasks simultaneously.
- Proficiently used clippers, scissors and other grooming tools to groom dogs of various breeds.
- Utilized excellent interpersonal skills when interacting with clients and their pets.
Warehouse Worker
Amazon
Hazleton, Pennsylvania
09.2020 - 02.2021
- Organized warehouse space by rearranging items, storing materials, and marking locations.
- Packed orders in accordance with customer specifications.
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
Crew Trainer
McDonald's
Robbinsville, Pennsylvania
04.2016 - 06.2018
- Provided efficient and courteous service to customers at all times.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Monitored employee progress and provided constructive criticism.
- Provided coaching and mentorship to foster a positive work environment among staff members.
Education
Behavioral Health in Social Science
SNHU
Southern, New Hampshire06.2028
Skills
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Achieved a consistently clean and welcoming environment through diligent cleaning practices Improved team productivity by maintaining organized and sanitary workspaces Contributed to positive client experiences by ensuring facilities met cleanliness standards
- Oversaw cash handling activities, including processing transactions and reconciling cash drawers
- Achieved seamless project execution through effective multitasking and organization Enhanced team collaboration by implementing structured processes Improved operational efficiency by prioritizing tasks and managing resources effectively
- Coordinated efforts to foster a collaborative environment, driving collective success
- Implemented systematic cleaning and sanitizing procedures to enhance overall cleanliness and prevent contamination
- Achieved timely project completions through effective coordination of team schedules Enhanced productivity by implementing streamlined task prioritization methods Drove successful project outcomes by fostering a culture of accountability in time management
Certification
Groom Technician Level 1
Timeline
Crew Member
McDonald's
05.2023 - Current
Dog Groomer
Pet Supplies Plus
03.2022 - 08.2023
Warehouse Worker
Amazon
09.2020 - 02.2021
Crew Trainer
McDonald's
04.2016 - 06.2018
Behavioral Health in Social Science
SNHU