Courtney Johnson
Prosper,TX
Summary
Dedicated professional skilled in client consultation and relationship building. Expertise in implementing innovative techniques that elevate service quality and drive team performance. Committed to fostering an environment of growth and mentorship.
Overview
19
19
years of professional experience
Work History
Professional Experience Hair Stylist
Imagique Salon Suites
Plano, TX
02.2010 - 11.2025
- Delivered exceptional haircuts and styling services, enhancing client satisfaction and loyalty.
- Consulted with clients to determine preferred styles, ensuring personalized service and attention to detail.
- Trained junior stylists on advanced techniques, improving overall team performance and service quality.
- Implemented new color techniques, resulting in increased client requests for specialized services.
- Managed daily scheduling, appointments, and client consultations
- Increased retail product sales through personalized recommendations
- Maintained client records and handled payment transactions
- Built and retained a loyal customer base through relationship-building skills
Compliance Manager
Small Business Administration, SBA
Fort Worth, TX
08.2006 - 11.2009
- Developed and implemented compliance policies aligning with federal regulations.
- Conducted regular audits to evaluate adherence to compliance standards.
- Collaborated with cross-functional teams to address regulatory challenges.
- Trained staff on compliance protocols and best practices for risk management.
- Reviewed and analyzed compliance reports, identifying areas for improvement.
Education
Cosmetology License -
Moler's Cosmetology College
New Orleans, LAAssociate of Arts - Business
Delgado Community College
New Orleans, LAHigh School Diploma -
Francis T. Nicholls High School
New Orleans, LASkills
- Quick learner
- Client consultation
- Appointment scheduling
- Strong interpersonal and organizational abilities
- Document reviews
- Problem-solving skills
- Positive attitude
- Relationship building
- Clear communication
- Customer needs determination
Timeline
Professional Experience Hair Stylist
Imagique Salon Suites
02.2010 - 11.2025
Compliance Manager
Small Business Administration, SBA
08.2006 - 11.2009
Cosmetology License -
Moler's Cosmetology College
Associate of Arts - Business
Delgado Community College
High School Diploma -
Francis T. Nicholls High School