Trina Ann Smith

• Provide supervision, guidance, and direction for residents in a living environment.
• Provide a sense of security and safety for each resident by protecting residents from being hurt physically or emotionally abused.
• Facilitate behavior management for the residents using the risking connections model. Pursue continuing training in risking connections model.
• Observe all residents, noting any unusual behavior, log behavior and alert other employees of any concerns.
• Transport residents to activities, jobs, medical appointments, school-related functions and other activities. Drive agency vehicle in safe and lawful manner.
• Responsible to keep accurate records and write thorough and objective reports including, but not limited to, log entries, incident reports, phone calls, crisis reports, primary paperwork, crisis worksheets, etc.
• Responsible for monitoring and meeting residents' health needs under the supervision of the medical department, such as administering CPR, first aid, and dispensing of medication after proper training.
• Maintain familiarity with all emergency procedures relative to hazards such as fires, tornadoes, power outages, blizzards, etc.
• Consistently demonstrates core trauma-informed principles and practices in his/her interactions with staff and residents. This includes maintaining a position of interpersonal transparency and using a RICH (respect, information, connection, hope) format to address conflicts with co-workers and the youth served at HOTR.

• Defining long-term goals and crafting strategies to achieve them.
• Managing the budget, cash flow, and profit-and-loss (P&L) to ensure growth and sustainability.
• Recruiting, mentoring, and retaining a high-performing team and cultivating a positive company culture.
• Driving day-to-day operations and making high-level decisions to move the company forward.
• Representing the company to the public, investors, and clients while acting as the "chief storyteller" for the brand.
• Ensuring adherence to laws & regulations.
• Identifying opportunities for expansion, mergers, acquisitions, or new service development.
• Provide Full-Stack Engineering & Full-Stack Development.

• Assisted with wound care, suture removal, dressing changes, applying splints, and administering medications or injections under physician supervision.
• Conducted initial intake, recorded vital signs (blood pressure, heart rate, temperature, oxygen saturation), and monitored patients for changes in condition.
• Performed EKGs, collected lab specimens (blood, urine), and prepared patients for imaging or procedures.
• Confirmed insurance eligibility, identified necessary prior authorizations for services, and ensured pre-certification is obtained.
• Verified identification and accurately entered demographic and insurance information into Electronic Health Records.

• Terminated the remaining ends of wire bundles into connectors using specialized tools for crimping or soldering, ensuring each wire aligns with engineering schematics.
• Installed backshells, connector pins, sockets, and other components to the second end, ensuring the connection is secure enough to withstand extreme vibration and temperature fluctuations.
• Performed the final preparation of the harness after electrical testing. This includes wrapping, bundling, and securing the harness with materials like lacing tape or specialized sleeving.
• Ensured the completed harness was free of defects, properly labeled for identification, and met strict aviation safety standards for Boeing.

Pre-Authorization
01/2015 - 09/2016

• Implemented a system to ensure that accurate billing information was entered into the billing system.
• Supervised the Revenue Cycle Department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
• Managed staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
• Oversaw the hiring and training of staff.
• Planned and structured the department workflow and staffing.
• Compiled and reviewed medical charts.
• Managed front-end revenue cycle activities—registration, insurance verification, and pre-admission—for high-acuity departments, including the Intensive Care Unit, Emergency Room, Oncology, Neurology, Medical-Surgical Wards, etc.