Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Trinidad Lopez

Passionate And Attentive Customer Service With A Proven Track Record Of Providing Quality Customer Service, Professionalism And Maintaining Welcoming Environment.
Biloxi,MS

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

18
18
years of professional experience

Work History

Poker Room Host

Beau Rivage Resort & Casino
Biloxi , MS
2006.07 - 2024.01
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Used cash registers to cash out customers.

Education

South Natchez High School , Natchez, MS

Skills

Maintenance

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Accomplishments

  • Achieved employee of the month in 2008 by completing professionalism and maintaining accuracy and efficiency poker room.

Timeline

Poker Room Host - Beau Rivage Resort & Casino
2006.07 - 2024.01
South Natchez High School - ,

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Trinidad LopezPassionate And Attentive Customer Service With A Proven Track Record Of Providing Quality Customer Service, Professionalism And Maintaining Welcoming Environment.