Natural leader successful at strategically boosting company's profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development.
Overview
15
15
years of professional experience
Work History
Freelance Business Consultant
Cielito Restaurant, Total Produce , Associated
New York, United States
01.2021 - Current
Developed complete business plans and operational strategies for new and existing business.
Devised strategies to improve organization efficiency and optimize group management.
Led corrective action plans, procedure development, staff performance reviews and training programs.
Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
General Director
Jarabacoa Christian School
Jarabacoa, Dominican Republic
09.2012 - Current
Work closely with organizational leadership and board of directors to strategically affect operational direction.
Delegate assignments based on plans, project needs and knowledge of individual team members.
Hire and direct teams to achieve daily and long-term operations and business goals.
Monitor office workflow and administrative processes to keep operations running smoothly.
Establish performance goals for each department and provided feedback on methods for reaching those milestones.
Create annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
All task are performed remotely, unless my presence is needed.
General Manager Administration
LTE Food Corp
Mount Vernon, NY
04.1998 - 01.2002
Managed budget implementations, over 200 employee reviews, training, schedules and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
No Degree - Finance
New York University
New York, NY
Associated Degree - Court Reporting
New York Career Institute
New York, NY
01.2011
Skills
Operational Procedures
Strategy Realignment
Staff Mentoring
Planning and Execution
Weekly Payroll
Financial Data Analyzation
Job Assignments
Office Systems Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Freelance Business Consultant
Cielito Restaurant, Total Produce , Associated
01.2021 - Current
General Director
Jarabacoa Christian School
09.2012 - Current
General Manager Administration
LTE Food Corp
04.1998 - 01.2002
No Degree - Finance
New York University
Associated Degree - Court Reporting
New York Career Institute
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