Open To Work
Trinidad R. Corona
El Paso,TX
Work Preference
Summary
Detail-oriented Senior Officer Specialist with strong organizational skills and a commitment to enhancing office operations. Proven ability to maintain records, train new hires, and ensure adherence to safety protocols.
Overview
15
15
years of professional experience
Work History
Senior Officer Specialist
DOJ Bureau of Prisons
Anthony, Texas
03.2011 - Current
- Facilitated visitor access by managing security protocols and check-in procedures.
- Maintained a safe working environment by adhering to all safety protocols.
- Organized and maintained filing systems for confidential documents.
- Compiled data, prepared reports, and maintained records.
- Trained new hires on company policies, procedures, and software applications.
- Participated in cross-functional teams to ensure successful completion of tasks and objectives.
- Ordered office supplies; monitored stock levels; ensured timely delivery of items.
- Trained new staff members on office administrative processes and procedures.
- Answered phones calls promptly; screened calls; responded to inquiries with accurate information.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained front desk to provide positive first impression.
- Coordinated support to facilitate general office operations.
- Received and distributed mail, letters and packages.
- Offered reception coverage to relieve staff during absences or breaks.
- Encouraged and improved cross-department internal communication.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Education
High School Diploma -
Socorro Highschool
10150 Alameda Ave 7992705-1993
Skills
- Data entry
- Document management
- Office administration
- Microsoft Office
- Scheduling meetings
- Customer service
- Team collaboration
- Problem solving
- Conflict resolution
- Report generation
- Written communication
- Attention to detail
- Mail handling
- Self motivation
- Crisis management
- Telephone and email etiquette
- Organizational skills
- Staff supervision
- Analytical skills
- Interpersonal skills
- Professional and mature
- Proofreading documents
- Document scanning
- Teamwork and collaboration
- Adaptability
- Strong problem solver
- Professional demeanor
- Professionalism
- Office equipment operation
- Active listening
- Report preparation
- Problem-solving aptitude
- Report writing
Timeline
Senior Officer Specialist
DOJ Bureau of Prisons
03.2011 - Current
High School Diploma -
Socorro Highschool