Trinidy Harrell
Jacksonville,FL
Summary
Dedicated Insurance Specialist with a strong background in CPT, ICD-10 entry and payment posting. Known for effective communication and problem-solving skills, contributing to seamless insurance processes and successful team training.
Overview
7
7
years of professional experience
Work History
Insurance Specialist
Borland Groover
Jacksonville, FL
04.2024 - Current
- Enter CPT, ICD-10, and modifiers accurately into the practice management system to generate insurance claims.
- Accurately posting patient payments into the practice management system.
- Utilized electronic health record systems for claim submissions and tracking.
- Collaborated with insurance companies to resolve discrepancies with insurance payments, resulting in appeals, reconsiderations, and follow-ups.
- Assisted in training new team members on insurance billing.
- Coordinate with other departments within the organization regarding issues related to insurance and patient financial responsibility.
- Record Medicare, Medicaid, and commercial insurance payments into the practice management system.
- Research missing ACH (Automated Clearing House) payments, and record ACH payments into practice management systems.
Infusion Billing Specialist
Borland Groover
Jacksonville, FL
06.2019 - 04.2024
- Combined and uploaded an explanation of payments and claims for submission to Copay Assistance Programs to assist in reimbursement for patient coinsurance and deductibles.
- Tracked reimbursement payments on copay portals.
- Recorded copay assistance program reimbursement payments into the practice management system.
- Followed up on unpaid claims.
- Collaborated with the Infusion Center to ensure that patients were accurately enrolled in Copay Assistance Programs.
- Assisted in training new team members on Infusion Billing.
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville05-2021
High School Diploma -
Eagles View Academy
Jacksonville05-2019
Skills
- Claim submission
- Payment posting
- CPT, ICD-10, Modifier entry
- Insurance resolution
- EHR systems
- Reimbursement tracking
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Training support
- Data accuracy
- Claims management
- Customer service
Timeline
Insurance Specialist
Borland Groover
04.2024 - Current
Infusion Billing Specialist
Borland Groover
06.2019 - 04.2024
Associate of Arts -
Florida State College At Jacksonville
High School Diploma -
Eagles View Academy