Trinitee Gentry
120 Kentwood Way,AL
Summary
Experienced Certified Trainer at Whatabuger, skilled in performance assessment and coaching techniques, driving a 20% improvement in team efficiency. Adept at training needs analysis and public speaking, with a proven ability to design impactful programs that enhance employee engagement and operational success.
Overview
9
9
years of professional experience
Work History
Certified Trainer
Whatabuger
Pelham, AL
05.2020 - Current
- Designed and implemented training programs for team members to enhance operational efficiency.
- Conducted onboarding sessions to familiarize new hires with company policies and procedures.
- Evaluated training effectiveness through feedback and performance assessments, ensuring continuous improvement.
- Mentored junior trainers, providing guidance on instructional techniques and employee engagement strategies.
- Collaborated with management to identify skill gaps and recommend targeted training solutions.
Police Officer
Bessemer Police Department
Bessemer, AL
11.2024 - 01.2026
- Enforced local laws and regulations, ensuring community safety and security.
- Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to develop crime prevention programs and initiatives.
- Provided assistance during emergency situations, coordinating response efforts with various agencies.
Manager
Zaxby's Chicken Fingers & Buffalo Wings
Calera, AL
03.2018 - 05.2020
- Supervised daily operations to ensure high-quality food preparation and customer service.
- Trained and mentored team members on operational best practices and health standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust staffing accordingly for peak hours.
- Developed staff schedules to maintain optimal coverage while controlling labor costs.
- Ensured compliance with health regulations through regular audits and employee training sessions.
Cook
Chick-fil-A
Calera, AL
06.2017 - 02.2018
- Prepared menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Assisted in training new team members on food preparation techniques and procedures.
- Operated cooking equipment efficiently, ensuring optimal performance and safety protocols.
Education
High School Diploma -
Calera High School
Calera, AL05.2019
Skills
Performance assessment
Coaching techniques
Training needs analysis
Public speaking
Timeline
Police Officer
Bessemer Police Department
11.2024 - 01.2026
Certified Trainer
Whatabuger
05.2020 - Current
Manager
Zaxby's Chicken Fingers & Buffalo Wings
03.2018 - 05.2020
Cook
Chick-fil-A
06.2017 - 02.2018
High School Diploma -
Calera High School