Trinitee Lewis
Weeki Wachee,FL
Summary
Personable and driven professional, with strong experience in customer service, youth development, and administrative support. Skilled in Microsoft Office, communication, and time management, with a proven ability to work efficiently and provide excellent service. Understanding of project management principles and data entry, coupled with a strong aptitude for developing and implementing effective strategies. Recognized for academic excellence through membership in the National Honor Society and Phi Theta Kappa. Dedicated to driving impactful results, fostering continuous improvement, and delivering positive experiences in customer service.
Overview
6
6
years of professional experience
Work History
Youth Childcare Development Specialist
YMCA
Spring Hill, FL
08.2022 - 03.2025
- Delivered high-quality customer service to parents, guardians, and youth by addressing questions and resolving concerns promptly.
- Supervised and engaged children a group of 22 children in educational and recreational activities within a safe, supportive environment.
- Built strong communication and positive relationships with families through daily updates and professional interaction.
- Guided youth through conflict resolution, social-emotional development, and appropriate behavior.
- Ensured compliance with safety policies, maintained attendance records, and documented program activities.
- Worked collaboratively with staff to plan and implement successful programming.
- Assisted in developing community outreach programs to enhance member engagement.
Volunteer
Pasco Hernando Library
Land O' Lakes, FL
01.2019 - 06.2023
- Organized community events to promote literacy and engage patrons.
- Assisted in cataloging and maintaining library resources for easy accessibility.
- Facilitated workshops and programs, enhancing user engagement and learning opportunities.
- Mentored new volunteers, providing training on library protocols and customer service.
- Managed over 50 customer calls per day and provided customer assistance.
Education
Associate of Arts - General Studies
Pasco-Hernando State College
New Port Richey, FL05-2026
High School Diploma -
Sunlake High School
Land O' Lakes, FL06.2023
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Strong Verbal and Written Communication
- Leadership and Team Collaboration
- Punctual and Task-Oriented
- Customer Service & Support
- Communication & Active Listening
- Conflict Resolution
- Problem Solving
- Engagement & Mentoring
- Team Collaboration
- Multitasking & Time Management
- Safety Awareness & Policy Compliance
- Record keeping & Reporting
Timeline
Youth Childcare Development Specialist
YMCA
08.2022 - 03.2025
Volunteer
Pasco Hernando Library
01.2019 - 06.2023
Associate of Arts - General Studies
Pasco-Hernando State College
High School Diploma -
Sunlake High School