Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Work Preference
Generic
NGOCTUYET LINDA LE

NGOCTUYET LINDA LE

Portland,Oregon

Summary

  • DRIVEN TEAM PLAYER
  • Social Worker
  • Underwriter
  • Customer Service Representative
  • Notary Public Case Management
  • Accounting
  • Nonprofit Social Services
  • Customer Support Minister

Overview

9
9
years of professional experience

Work History

Youth & Family Relationship Specialist

Multnomah County (IRCO)
03.2009 - 03.2013
  • Offered intensive 1-on-1 case management while providing direct client services to at-risk youths and families that are non-English speaking or newcomer immigrants/refugees
  • Delivered appropriate guidance and case management by analyzing situations
  • Communicated between client, service providers, teachers, counselors, parents, and school
  • Promoted trust and set clear client goals while attending meetings with all parties involved.

Underwriter

Farmers Insurance Group
03.2004 - 02.2009
  • Increased revenue while operating effectively in a high-volume dynamic environment
  • Demonstrated strong written and verbal communication skills while responding to inbound customer service calls from agencies in the auto/fire business and personal lines
  • Delivered high-quality customer support while resolving inquiries and processing transactions.

Accounts Receivable / Accounts Payable

Dynagraphics
01.2004 - 02.2004
  • Resolved payment issues and followed up on vendor inquiries to bring the company 100% up-to-date with all bills
  • Enabled the operation to fulfill customer orders by ensuring informational accuracy
  • Updated and reconciled vendor files and statements each month, communicating with vendors within 1 business day regarding discrepancies
  • Assessed and logged all credits owed, by ensuring prompt application of payments
  • Updated and reconciled vendor files.

Education

Bachelor of Science in Accounting and Supply & Logistics Management -

Portland State University
Portland, Oregon
12.2003

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Servicepoint
  • Outlook
  • Quickbook
  • Quicken
  • ADP
  • ETime Sheet
  • ReportSmith
  • Dentrix
  • Daisy Premier

Affiliations

  • Student Advocates for Success
  • Future Business Leaders of America
  • Health Occupation Students of America

Languages

Vietnamese
Native or Bilingual

Timeline

Youth & Family Relationship Specialist

Multnomah County (IRCO)
03.2009 - 03.2013

Underwriter

Farmers Insurance Group
03.2004 - 02.2009

Accounts Receivable / Accounts Payable

Dynagraphics
01.2004 - 02.2004

Bachelor of Science in Accounting and Supply & Logistics Management -

Portland State University

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Important To Me

Company CultureCareer advancementHealthcare benefitsPaid time off401k matchPaid sick leaveWork-life balanceTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programs4-day work week

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NGOCTUYET LINDA LE